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Extended Stay America - Secaucus - Meadowlands
- Hotels
- Secaucus, NJ
About this business
Location details
1 Meadowlands Pkwy., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very dirty, not worth the price The room was filthy, with stains everywhere and mold in the bathtub. The sheets appeared to be clean, thankfully, although I must admit I was afraid to look too hard. Additionally, the room had a terrible smell as soon as I walked through the door, which I never managed to get over. As a whole, the building itself was in poor condition too. The front door had peeling paint, the stairwell was dirty and poorly lit, and the computer system for check-in was horribly slow. The advertised free break... read more
Not clean and over priced.
I left an item behind and housekeeping is claiming that they do not have it.
I booked 2 suites, each with 2 double beds, for 3 nights. However, upon arrival, the property had only 1 suite with 2 double beds available. As a result, we were given that suite and another one with a queen bed and a rollaway bed. We are a family of 4 — 2 adults, 1 child, and 1 toddler — and had to adjust in the suite with the queen bed. The rollaway bed was extremely uncomfortable, and I ended up with back pain after sleeping on it. On the evening of the second day, we were finally moved to another suite with 2 double beds... read more
Business response:
Dear Venumadhav, Thank you for sharing your experience, and we sincerely apologize for the inconvenience you and your family faced during your stay. We understand how important comfort and proper accommodations are, especially when traveling with children, and we're truly sorry that we fell short. While availability issues can occasionally arise, the discomfort and maintenance concerns you encountered are not acceptable. Please know we’re actively working to improve our service and facilities. We hope you'll consider giving ... read more
Need to fix shower head, terrible to take a shower
Business response:
Dear Laetitia, Thank you for pointing that out—it’s so helpful to hear what could be better. We're glad the rest of your stay went well, and we truly appreciate you bringing the shower issue to our attention. We've passed it along to our maintenance team so it can be addressed right away. We hope to welcome you back to Extended Stay America for a smoother experience next time! Sincerely, Hotel Management
The room was disgusting This hotel has declined over the last couple years. The cleanliness of the room was questionable. The bathtub looked like it hasn't been scrubbed/cleaned properly in some time. Tbe carpet also was disgusting. I ended up checking out after staying their for one night and was charged an additional $100 for breaking my "contract", which was worth it, because i really couldn't stay in that place any longer. Needless to say i won't be staying there anymore.
Business response:
Dear Randy, Thank you for your honest feedback. We are genuinely sorry to hear about your recent experience and the concerns you encountered during your stay. Please accept our sincere apologies for the condition of the accommodations and any inconvenience caused by the early departure charge. Your comments have been shared with our team for immediate attention, as we remain committed to improving. We hope you will consider giving us another chance to serve you better in the future. Sincerely, Hotel Management
Rooms are not as shown in photos. Dirts everywhere and not clean enough. Equipment not running properly. Staff was good but still disappointed to book this hotel. Not worth to pay the amount shown.
Business response:
Dear Dhruvil, Thank you for sharing your feedback. We are genuinely sorry to hear that your stay did not meet expectations, and we understand how frustrating it can be when the experience differs from what was anticipated. While we’re glad you found our team helpful, we regret that other aspects left you feeling disappointed. Your comments have been noted as we continue to work on improving the comfort and quality we provide. We hope you’ll consider visiting again for a better experience. Sincerely, Hotel Management
Just don’t Dirty. Moldy. Smelly. We didn’t even stay, I ended up booking a different hotel and leaving. Smelled like mold and marijuana. Sticky floors, dirty bathroom, sticky something dripping down the chair. The outside is forgot, garbage everywhere. They have two designated parking spots for cop cars if that tells you anything. Don’t stay here.
Business response:
Dear Nicole, Thank you for bringing these concerns to our attention. We deeply regret that your experience fell short of our standards and was unsatisfactory. Please accept our sincere apology for the discomfort and disappointment this caused. Your feedback is being taken seriously as we work to address these matters. We hope you'll consider giving us another opportunity in the future. Sincerely, Hotel Management
Not comfort The place had odor.. like smelly feet and dampness. At certain time the water for shower got cold. Some of the front desk people were not friendly. The breakfasts were the same everyday. The coffee only available in the morning during breakfast times.
Business response:
Dear Inda, Thank you for taking the time to provide your feedback. We are grateful for your comments and regret that your experience did not meet expectations. Please accept our sincere apologies for the discomfort and any inconvenience you encountered. Your observations have been shared with our team as we work to improve the guest experience. We would welcome the opportunity to host you again and provide a more enjoyable and seamless stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - Meadowlands
How is Extended Stay America - Secaucus - Meadowlands rated?
Extended Stay America - Secaucus - Meadowlands has a 3.6 star rating with 3,106 reviews.
When is Extended Stay America - Secaucus - Meadowlands open?
Extended Stay America - Secaucus - Meadowlands is open now. It will close tomorrow at 12:00 a.m.