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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was mediocre the floor by the door was dirty the bathroom door didn't lock the pillows were flat and the sofa bed had no sheets but the one concierge by the name of Josue was very polite and accommodating he did his job and more very well.
Business response:
Bernice, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with the great service delivered by Josue and that you had a pleasant stay. However, we are sorry for the housekeeping service issue you encountered. We appreciate your feedback and look forward to your next stay. Sincerely, Hotel Management
The property was close to restaurants and attractions but the service was lacking. Front desk you had to wait for someone to come and you have to take your dirty linen to front desk to exchange for clean linen daily. Not a pleasant experience.
Business response:
Thank you for reviewing your stay. We are pleased to know you liked our location, but we are sorry you were unhappy with our hotel policy. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Proximité de NYC en bus Propreté moyenne Gens très aimables Déjeuner décevant
Business response:
Thank you for your feedback about our hotel. Although you had an overall pleasant stay with us, we are sorry you were not happy with our grab-and-go breakfast choices. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Jennifer, we are delighted you had an outstanding stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Near restaurants, transportation accessible, quite place to relax. Staff very nice and courteous.
Business response:
We are so pleased you had a great stay at Extended Stay America. It is nice to know you liked our convenient location and that you found our staff to be courteous. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,544 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.