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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Shadiyah, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Room is big but not very clean
Business response:
Shahrbanoo, thank you for sharing your feedback. Although you had an overall pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Hotel lobby was just average. It was just an average hotel not what im use to. Im use to more like a 4-5 star hotel. I get what i paid for.
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
There was a strong smell in the room. It was so bad I had to get a febreeze to mask it. There were no sheets for the pullout couch, just a pillow. The wifi is only good for 5 guests even though we were 6 in the room and booked it for 6 people. We went down to get muffins as that is the only thing they serve for breakfast at 8:45am and there were none left even though at check-in the attendant said they served until 9:30am. Will not be going back.
Business response:
Vanoushka, thank you for being our guest. We are sorry for the cleanliness issues you had in your room. Your feedback has been discussed with our housekeeping team to deep clean the room to remove the odor. Also, your comments with regards to our grab-and-go breakfast not being well-stocked have been shared with the concerned team to improve our future guests’ experiences. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Big and comfortable It was good, the bus ran right out side the hotel. The room was big and comfortable.
Business response:
Lisa, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Concert night Hotel is within 15 mins of Met Life. It was convenient to get to the stadium and back. The area is abundant with shopping, food, etc. The hotel is showing its age. The room was dusty and the windows very filthy. No coffee maker. Front desk staff very friendly.
Business response:
Thanks for taking time to share your review online. Although you liked our location, we are sorry the inconvenience caused to you while here and that we couldn’t meet your expectations for an excellent stay. Your feedback is shared with our housekeeping team to be more diligent going ahead. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. S... read more
Business response:
Antonios, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Très utile pour prendre l’autobus vers New-York... lit confortable. Par contre, si vous restez plus d’une nuit, il n’y a aucun service d’entretien pour la chambre. ( lits non-faits,aucun remplacement de serviette !)
Business response:
Michel, we appreciate you choosing our hotel and for providing your review. It felt good to know you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit due to our hotel policies. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,593 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.