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Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
マンハッタンからもほど近く、Port Authority Terminalからバスで20分ほど、バス停も目の前で交通の便としては満足できるレベルかと思います。（片道：4.25ドル） 評価４としたのは、費用対効果を考えた結果です。
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our ideal location and had a pleasant stay with us. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
BBQ was great. The to go foods for breakfast were high sugar and or fat, nothing nutritious available. They ran out of dark roast coffee for three days in a row. The alternate light roast had no coffee flavour! Tasted like warm water. The pool was not fixed until the fourth day of a six day visit. The bed pillows were well past needing replacement. Dishes were too sparse. Two plates. 2 cups etc. Ridiculous. 4 to 6 place settings is standard in most kitchenettes! Hallways needed detailed vacuuming throughout. Toilet paper ver... read more
Business response:
Thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will allow us the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Nicole, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Nirav, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Not much for breakfast. Had difficulty finding it. Other than that it was nice and convenient for us
Business response:
Kevin, thank you for choosing our hotel. We are pleased to know you liked had a pleasant time with us, but we are sorry for the difficulty you experienced during your visit and that we missed meeting some of your expectations in regards to the breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast offerings. We hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
No frills! No fuss! I like the hotel because its a nice place to sleep. It's a basic, clean hotel in a great location! A bus stop is literally across the street to get into NYC! $8.50 round trip! Lots of restaurants and a movie theater are all in walking distance. You could even walk to Walmart!
Business response:
Clara, thank you for the excellent review of Extended Stay America. We're thrilled to know you loved our well-maintained hotel and that our wonderful location was convenient for you.It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I paid through hotels.com that time already but they almost double charge from my credit card too
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize for the misunderstanding regarding your bill. We're sorry our team did not provide you with a clear explanation of the charges during the check-in process. We do require a credit card or debit card for incidentals. We place a hold on the account to make sure that the card is valid, which is a standard industry practice. In the event no incidentals are incurred, we release the holdback into your account. Depending on your banking institution... read more
Business response:
Howard, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,590 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.