This profile has been claimed by the business owner or representative.
Extended Stay America - Secaucus - New York City Area
- Hotels
- Secaucus, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1 Plaza Dr., Secaucus, NJ, 07094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Hotel close to NY Good Hotel to NY, breakfast selection was poor and less than the needed. customer waited for coffee and muffins.
Business response:
Moody, thank you for being our guest. We are happy to know overall you had a pleasant experience and found our location to be perfect for your needs. However, we are sorry you were disappointed with our grab-and-go breakfast. Your feedback has been shared with our Brand Leaders to enhance our future guests’ experiences. Sincerely, Hotel Management
Close to nyc
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay and found our location to be ideal for your needs. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Jazmin, thank you for your nice rating and letting us know about your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Hotel was shoet on towels , no breakfast as they claimed truck broke down
Business response:
Jasmine, thanks for choosing us. Although we make every effort to be perfect, sometimes we fall short. Your feedback for the towels and breakfast offerings are discussed with the brand leaders in an effort to improve our future guest experience. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Ok location, good price Broken shower and toilet. Asked them to repair for the first night and was not done until the third day.
Business response:
We sincerely apologize for the maintenance issue and that our associates didn't assist you to solve this problem. This is not the impression we like our guests to leave with. Your feedback will be used as a training tool to improve our service going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
It was great to have free parking. Checkout time would be nice to be a bit later.
Business response:
Thank you for staying at Extended Stay America. We are delighted you had a great time here and that you liked our complimentary parking facility. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Needs updating.
Business response:
Kathleen, thank you for the review. We're sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Ceci est mon premier mauvais review en 20 ans. Voici mes points négatifs : tout d’abord nous avons réservé pour 6 personnes une chambre à 6 personnes. Malheureusement le divan lit n’était que pour une personne, donc 5 places dans la chambre. Le déjeuner ne comportait que deux sortes de muffins enveloppés et des pochettes de gruau. Pour le café, que du coffee mate! Le personnel était peu courtois, vraiment. La connexion internet n’a fonctionnée qu’un total de 10 minutes pour nos trois jours passés à cet hôtel. Pour la propret... read more
Business response:
Please accept our sincerest apologies for the issues you encountered while you were here and regret the inconvenience they caused. We will address your concerns and ensure we take actions for improvement. We value your feedback and hope you will give us the opportunity to host you again and provide you with the experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Secaucus - New York City Area
How is Extended Stay America - Secaucus - New York City Area rated?
Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,488 reviews.
When is Extended Stay America - Secaucus - New York City Area open?
Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.