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Extended Stay America - Secaucus - New York City Area

4.2
  • Hotels
  • Secaucus, NJ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1 Plaza Dr., Secaucus, NJ, 07094, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,544 reviews
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Michel's profile image
Michel 
6 years ago

Très utile pour prendre l’autobus vers New-York... lit confortable. Par contre, si vous restez plus d’une nuit, il n’y a aucun service d’entretien pour la chambre. ( lits non-faits,aucun remplacement de serviette !) 

Business response:

Michel, we appreciate you choosing our hotel and for providing your review. It felt good to know you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit due to our hotel policies. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Dev's profile image
6 years ago

Staff not helpful Really bad experience 

Business response:

Dev, thanks for choosing us. We apologize for the service issue you experienced. Your feedback is shared with our team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management 

GoodTravel's profile image
GoodTravel 
6 years ago

This is my second time staying at this location and this time staff was much better. The public area was neat and clean however, the hotel chose to keep the hallway ac off. The room AC was very cold but noisy and just had too much traffic noise. The room was clean but there was a scuffed bathrm wall, the entire faucet the in kitchen area moves and chair cushions had a few small stains. Overall the my stay went well because of location since there was many restaurants and being close to NYC. 

Business response:

Thanks for taking time to share your review online. Although you liked our location, we apologize that we couldn’t live up to our promise of providing you a perfect stay. Your feedback is shared with the appropriate teams in an effort to improve our future guest experienced going ahead. Please give us a chance to restore your trust in us in the near future. Sincerely, Hotel Management 

vijinder's profile image
vijinder 
6 years ago

no complaints, budget hotel , enjoyed front desk staff , specially day time are excellent and very helpful . hotel overall is okay for budget travellers . very nice . wifi is not good so dont expect much or dont compare it with your home network. very easy to travel to NYC and close to walmart for local shopping . few resturants around too . 

Business response:

Vijinder, thank you for being our guest at Extended Stay America. We are happy to know you were impressed by the service provided by our courteous associates and found us to be a good value. We will be sure to share your compliments with our team. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

별로 지나가며 하루 묵기 숙소 정도. 불친절한 스태프, 부실한 조식 

Business response:

Thank you for being our guest. We are disappointed to read your review and offer our sincere apologies for the poor service you received from our associates while you were here. Also, we are sorry our breakfast offerings weren't to your satisfaction. This is not the way we would like our guests to leave with, so your feedback has been discussed with the appropriate individuals in an effort to improve our future guest experience. Please consider a return visit to our hotel so that we can provide you with a better stay on a fu... read more

Moody's profile image
6 years ago

Good Hotel close to NY Good Hotel to NY, breakfast selection was poor and less than the needed. customer waited for coffee and muffins. 

Business response:

Moody, thank you for being our guest. We are happy to know overall you had a pleasant experience and found our location to be perfect for your needs. However, we are sorry you were disappointed with our grab-and-go breakfast. Your feedback has been shared with our Brand Leaders to enhance our future guests’ experiences. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Close to nyc 

Business response:

Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay and found our location to be ideal for your needs. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management 

Munganga's profile image
Munganga 
6 years ago

Business response:

Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Jazmín's profile image
Jazmín 
6 years ago

Business response:

Jazmin, thank you for your nice rating and letting us know about your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Secaucus - New York City Area

How is Extended Stay America - Secaucus - New York City Area rated?

Extended Stay America - Secaucus - New York City Area has a 4.2 star rating with 1,544 reviews. 

When is Extended Stay America - Secaucus - New York City Area open?

Extended Stay America - Secaucus - New York City Area is open now. It will close tomorrow at 12:00 a.m.