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Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
- Hotels
- Alpharetta, GA
About this business
Location details
3331 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Iffy Non-Smoking room smelled as if had been smoked in. Most rooms/windows face busy road. Air conditioner would cycle on/off very often.
Room condition- awful Smell in hallway was awful, so bad I can't even discribe. Room's bathroom cabinet and door had been chewed to shreds by previous occupants dog and not repaired. Splinters everywhere. Room needed painted marks on every wall, I couldn't tell if it was food or body fluids on walls.
Business response:
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the room condition is truly regrettable. We are very sorry for your experience. To uphold our company's high standards, we will address the hallway scent and cleanliness of the rooms with our housekeeping staff. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel in the future.
It being labor day weekend in atl and me not making reservations until the last minute it was affordable and good access to atl. The room wasn't the cleanest and the air conditioner didn't cool like it was supposed to.
In need of major makeover! Receptionist was fine. The hotel needs major upgrades. It look like a cheap motel on the inside.
Bad experience. Room smelled awful, especially in the kitchen area. The window was open when we arrived, probably to mask the smell. Carpet looked and felt dirty. Couch in awful shape - very ragged and torn up. Toilet ran all night long. Carpet in hallway stained and soiled looking. Halls even smell. Just a dirty, unkept hotel. This was our second try at this hotel, bad experience both times. We will not be staying in this hotel again. Very disappointing.
Only for one night.... It was a decent hotel. The night person was very nice and helpful. The room was not nice at all. Couch had some dirt stains on it and the floor was dirty. the bed was quite clean though.
Business response:
Raymond - Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our night staff; however, we apologize that the sofa in your room was not clean. Your comments were reviewed by the staff, and we will be taking action to make sure your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Great location, dirty room Unfortunately this was not a good experience. My husband stayed here one week for business and had to gather cleaning supplies to clean his room. He also stated that he didn't feel good walking around the room without shoes.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East has a 3.4 star rating with 1,193 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East is open now. It will close tomorrow at 12:00 a.m.