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Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
- Hotels
- Alpharetta, GA
About this business
Location details
3331 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is cheap. You get what you pay for. It is a bit old and run down. The carpets are dingy. The room shows a lot of wear from age. It didn't smell bad, which is always a plus for cheap hotels. There is a full kitchen, with a full sized fridge and oven. There is not much in the way of dishes and such. There wasn't any toilet paper or washcloths in the room when I arrived. The "breakfast" was coffee, some uncut fruit, and instant oatmeal that you added hot water to. Disappointing. The manager and handyman on staff were very ni... read more
Business response:
Thank you for your recent review of your stay. I sincerely apologize for your experience including the maintenance issues in your room. In response to your feedback, I will meet with the staff to review our maintenance policies to ensure your experience is not repeated. Your feedback regarding our free grab-and-go breakfast is greatly appreciated and it will help us in our efforts to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in t... read more
Badly maintained hotel with very rude staff Room was really bad and bathroom was not clean. Water in the bathtub was accumulating and the facilities did not do anything to fix it. Breakfast is equal to nothing. Even they did not care to refill Coffee. Beds were full of spring and uncomfortable. Plus the staff was rude all the time. All in all a very bad experience.
Close to school horrible experience cleanliness of rooms was unsatisfactory the maid service clearly missed this room
Business response:
Thank you for your recent review of your stay. I apologize that your room was not properly cleaned prior to your arrival. I will be meeting with our housekeeping staff to ensure your experience is not repeated in the future. Thank you again for sharing your comments with us. We hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area.
not cheap nor worth staying at i've stayed at a few extended stays in the Atlanta area they where really nice minor issues but nothing worth writing a complaint about but the one at 3331 old Milton hwy was well beyond a maintenance nightmare the elevator when you stepped in dropped 3-5 inches then would pop back up,carpets in the halls where ripped torn, my room had a large corner of carpet torn out and i cut my toes on the carpet tacks,the refrigerator sounded like a freight train running i finally got the temperature low e... read more
Nasty Room, Avoid I had booked two rooms, and both of them were pretty gross. The only thing positive was that the sheets seemed clean. Otherwise, the rest of the room disgusting.
Dirty, Dirty, Dirty!!!!!! This is the dirtiest hotel in Alpharetta, John's Creek area!!! The entire place looked like it hadnt been updated in 30 YEARS! !! The sofa and chairs had soooo many stains, that i didn't want to sit on it. The floors , carpet were sooo disgusting , i definitely didn't want to take off my shoes. There was no door on the closet and the heat didn't work. I uultimately left after 15 minutes and went somewhere else!!!!
Business response:
Thank you for your recent review of your stay. I am very sorry that your room was unclean upon arrival and that your closet did not have a door. In response, I am working with our staff to better our cleaning services and provide your room with a deep clean. As well, our maintenance staff has replaced the closet door to ensure this is not an issue for future guests. Thank you very much for providing us with your feedback. We hope you will choose to stay with us again so that we can show you our enhanced efforts.
The quality of the hotel was not that great The quality of the hotel was not that great and the room was not great
Business response:
Rashaan - I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that our hotel did not meet your expectations. Please accept my apology. In response, I am working with our staff to enhance our offerings moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback on our amenities. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East has a 3.4 star rating with 1,193 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East is open now. It will close tomorrow at 12:00 a.m.