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Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
- Hotels
- Alpharetta, GA
About this business
Location details
3331 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very helpful and nice.
Business response:
Dear Nancy, Thank you for posting such kind comments about our time together. It is good to know you had a pleasant time. We make every effort to provide service that is above and beyond your expectations. We share your words of encouragement with the entire team. Please return, and we welcome you again.Sincerely,Hotel Management
The front desk, clerks name was Solomon, and he was very nice. I can’t believe there’s not even a coffee machine in this room. I’m not gonna book here again
Business response:
Dear Judith, Thank you for your review. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. We regret the lack of a coffee machine caused some inconvenience. We assure you that we value your satisfaction and comfort and will take the necessary measures to ensure this does not happen again. Thank you for bringing this to our attention. On the positive side, we appreciate you mentioning that you enjoyed the service of our associate Solomon. We hope to have ... read more
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It worked for what I needed
Business response:
Dear Guest, Thank you for your review. We are pleased you enjoyed your comfortable room and had a pleasant visit. It was a pleasure having you as our guest again, and we hope to make your stay memorable every time you are in the area.Sincerely,Hotel Management
I usually stay btwn a week & 2 wks depending on my work schedule Asst mgr Ms Lashawnda & night clerk Solomon make the stay enjoyable, very courteous n friendly treat you like family NOT just a customer, can't say the same for the mean spirited relief clerk from other bldg if not for flareup due to misunderstanding on her behalf it would be a 5star review, but I'll still say 4.7 satisfaction out of 1-5
Not bad, not the best. It was fine really and I guess you get what you pay for. To get additional linens you had to pay for them. There was nothing in kitchen as far as supplies. No plates silverware etc. very basic. Someone kept propping the door to outside. Ones that require a key card. That was bothersome.
Business response:
Dear Martha, We appreciate your feedback and are pleased that you found your stay satisfactory. We continually work to enhance our guests' experiences and appreciate you providing us with your thoughts on our additional charges for extra linens and dishware. We try to keep our guests well-informed about our charges and fees by posting the same on our websites, and we regret any inconvenience this has caused. Further, we apologize for the trouble caused by the door situation, and we'll look into this issue to ensure our guest... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East has a 4.3 star rating with 741 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East is open now. It will close tomorrow at 12:00 a.m.