Extended Stay America Select Suites - Atlanta - Buckhead

Business response:

Olivia, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Dear Guest, thank you for sharing your experience while staying with us. While we can not comment on any other properties you have visited before us, we can apologize for the noisy stay. We would have welcomed an opportunity to address any maintenance issues while you were here to ensure a restful nights sleep. Please let us know next time. We hope you will come back to see us and safe travels home. Sincerely, Hotel Management 

Business response:

Christina, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the fantastic review of your stay at Extended Stay America. We are thrilled to know you were 100% satisfied with your accommodations and our service! It was our pleasure hosting you, and we look forward to having you back with us in the future! Sincerely, Hotel Management 

Business response:

Dominique, thank you for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Special thanks on behalf of our entire team for highlighting their efforts. Thank you once again for choosing us, and we look forward to welcoming you again soon at your second home. Sincerely, Hotel Management 

Business response:

Lori, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. We're glad to know you were pleased with the service provided by our front desk associates, but we're sorry for not meeting all your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Our maintenance team is also rectifying the problem you mentioned. We hope you will consider a return visit so we can make it up to ... read more

Business response:

Ramzy, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Joel, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management