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Extended Stay America Select Suites - Atlanta - Buckhead
- Hotels
- Atlanta, GA
About this business
Location details
3967 Peachtree Rd., Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was fine. About what you’d expect. We had lots of small issues (toilet didn’t work the first night, room had lots of big bugs, no sheets for the pull out couch, no hair dryer, they didn’t seem to clean the room daily) but the staff was nice and tried to help where they could. Good location and good deal.
Business response:
Thank you for reviewing your stay with us. We're glad to know you were pleased with the service provided by our associates and that our location was ideal for you. However, we're sorry for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate teams in order to prevent such incidents from occurring again. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Great location, but don't expect to sleep. We booked it here because it was the cheapest hotel during super bowl weekend at $600 a night. The MARTA was right next door so you heard the train all night....every few minutes...like your bed was IN the MARTA station. Our room was right by the stairwell so we heard everyone coming up the stairs...all night. So once you fell back asleep after a train stop, you were immediately reminded that you are not allowed to sleep by the drunk pre-gamers coming back at 3AM. Although we stayed... read more
Business response:
Thank you for your review. We're glad you were pleased with the service provided by our associates, but we're sorry for the noise you experienced while you were here. Please know our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Love the location, close to downtown but Buckhead is a great area
Business response:
Jamie, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Cheap for Buckhead but the great ends at location. Mediocre yet affordable. I wouldn't stay again but it met my needs at the time.
Business response:
Thanks for being our guest. We are glad to read you liked the value we offer and that our location was perfect for your needs. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Need a better breakfast. Terrible. Room did not have fresh towels and no washcloths. Cheap hotel soap.
Business response:
Thank you for taking time to share your concerns about your stay. Your comments will be shared with our team to ensure mistakes such as this do not happen going forward. We hope you will give us a chance to welcome you back to experience our hotel the way it should have been on this visit, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Damian, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Buckhead
How is Extended Stay America Select Suites - Atlanta - Buckhead rated?
Extended Stay America Select Suites - Atlanta - Buckhead has a 3.3 star rating with 1,853 reviews.
When is Extended Stay America Select Suites - Atlanta - Buckhead open?
Extended Stay America Select Suites - Atlanta - Buckhead is open now. It will close tomorrow at 12:00 a.m.