Extended Stay America Select Suites - Atlanta - Buckhead

Business response:

Dominique, thank you for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Special thanks on behalf of our entire team for highlighting their efforts. Thank you once again for choosing us, and we look forward to welcoming you again soon at your second home. Sincerely, Hotel Management 

Business response:

Lori, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. We're glad to know you were pleased with the service provided by our front desk associates, but we're sorry for not meeting all your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Our maintenance team is also rectifying the problem you mentioned. We hope you will consider a return visit so we can make it up to ... read more

Business response:

Ramzy, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Joel, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. We're thrilled to know you loved the service provided by our staff and that our location was convenient for your need. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management