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Extended Stay America Select Suites - Atlanta - Buckhead
- Hotels
- Atlanta, GA
About this business
Location details
3967 Peachtree Rd., Atlanta, GA, 30319, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Marcus, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Really nice staff, great rooms, close to my favorite restaurants
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you all as our guest, and we can’t wait to see you again on a future visit to the area. Sincerely, Hotel Management
Night staff was often not at desk and was watching TV in gym. Breakfast was far from healthy.
Business response:
We appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a future visit. Sincerely, Hotel Management
Hotel was fine. About what you’d expect. We had lots of small issues (toilet didn’t work the first night, room had lots of big bugs, no sheets for the pull out couch, no hair dryer, they didn’t seem to clean the room daily) but the staff was nice and tried to help where they could. Good location and good deal.
Business response:
Thank you for reviewing your stay with us. We're glad to know you were pleased with the service provided by our associates and that our location was ideal for you. However, we're sorry for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate teams in order to prevent such incidents from occurring again. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Great location, but don't expect to sleep. We booked it here because it was the cheapest hotel during super bowl weekend at $600 a night. The MARTA was right next door so you heard the train all night....every few minutes...like your bed was IN the MARTA station. Our room was right by the stairwell so we heard everyone coming up the stairs...all night. So once you fell back asleep after a train stop, you were immediately reminded that you are not allowed to sleep by the drunk pre-gamers coming back at 3AM. Although we stayed... read more
Business response:
Thank you for your review. We're glad you were pleased with the service provided by our associates, but we're sorry for the noise you experienced while you were here. Please know our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Love the location, close to downtown but Buckhead is a great area
Business response:
Jamie, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Cheap for Buckhead but the great ends at location. Mediocre yet affordable. I wouldn't stay again but it met my needs at the time.
Business response:
Thanks for being our guest. We are glad to read you liked the value we offer and that our location was perfect for your needs. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Need a better breakfast. Terrible. Room did not have fresh towels and no washcloths. Cheap hotel soap.
Business response:
Thank you for taking time to share your concerns about your stay. Your comments will be shared with our team to ensure mistakes such as this do not happen going forward. We hope you will give us a chance to welcome you back to experience our hotel the way it should have been on this visit, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Buckhead
How is Extended Stay America Select Suites - Atlanta - Buckhead rated?
Extended Stay America Select Suites - Atlanta - Buckhead has a 4.2 star rating with 1,119 reviews.
When is Extended Stay America Select Suites - Atlanta - Buckhead open?
Extended Stay America Select Suites - Atlanta - Buckhead is open now. It will close tomorrow at 12:00 a.m.