Extended Stay America Select Suites - Atlanta - Buckhead

Business response:

Thanks for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen in your room and that you had a great stay with us. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America and for recommending us to future travelers. We are glad to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. Although it seems you had a pleasant time with us, we are sorry for the housekeeping issue you encountered. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Richard, we appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Susan, thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the service provided by our staff and that you liked your well-kept room. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for the review of Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Thanks once more for your comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

Business response:

Tim, thank you for evaluating your stay with us. We apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We would like to regain your trust and hope to serve you again in the future. Sincerely, Hotel Management 

Business response:

Jacryi, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management