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Extended Stay America Select Suites - Atlanta - Cumberland Mall
- Hotels
- Smyrna, GA
About this business
Property Location Located in Smyrna (Cobb Galleria), Extended Stay America - Atlanta - Cumberland Mall is minutes from Cumberland Mall and Cobb Galleria Centre. This hotel is within close proximity of SunTrust Park and Cobb Energy Performing Arts Centre.Rooms Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you co... read more
Location details
3103 Sports Ave. SE, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location Walking distance to the ballpark. Good access to every direction. Tons of shopping, restaurants, etc. staff at the hotel were outstanding. Hotel could use upgrades and my room was clean and comfortable and quiet. A very good experience.
Business response:
Dannah, thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Funny smell came from air conditioning. Floor needed vacuuming.
Business response:
Steve, thank you for sharing your feedback. We sincerely apologize for the odor and cleanliness issues you encountered in your room. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping and maintenance department for review and action. Counting on your kind generosity to accept our apology, we hope you and your family will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Ok Checked in and found the room to reek of cigarette smoke. Talked to the front desk and they wanted to spray the room with Febreze. That would just mask the order temporarily. The manager came and told her to move us. They did and the second room was nice all except for the loud noise the toilet made when you flushed it.
Business response:
Thank you for being our guest at the Extended Stay America. We are sorry for the smoke smell in your initial room, but are glad we were able to resolve the issue to your satisfaction. Meanwhile, our Maintenance team is checking and repairing the problem with the toilet. We appreciate you bringing this to our attention and hope you will consider a second visit. Sincerely, Hotel Management
Great location! Clean and friendly staff. Would recommend hotel to associates.
Business response:
Mel, thanks for the gracious review. We are thrilled to read you were impressed with our hospitality and that our ideal location was a perfect match for all your needs. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
About a mile from Sun Trust Park & Braves baseball. Bare-bones facility: no coat hangers, hair dryer. Kitchen utensils available at front desk. "Free breakfast" consists only of coffee & small snacks. Room clean but smells of stale smoke & not at all fresh air. Highlight was Anita at the front desk; she was helpful, kind & downright charming.
Business response:
Thank you for the feedback about your stay at our hotel. We are glad to know you liked the service provided by Anita, and we will be sure to share your compliments with her. However, we are sorry for not being able to meet your expectations with our breakfast and rooms. We take your comments seriously and will use them to ensure we consistently deliver a great stay for future guests. We hope you will give us another chance the next time your travels bring you back this way. Sincerely, Hotel Management
Staff was nice. Hotel exterior very dirty, needs sweep and power wash. No blow dryer, couldn’t wash hair on the morning of important meeting.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Donavan and Jay were awesome !!!!!!! So pleasant and polite
Business response:
Thank you for taking the time to share your feedback. Our staff is committed to providing excellent service, so Donavan and Jay will be happy to know their efforts helped make your stay a great one. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Nice location It was convenient and worth the price. The staffs were friendly.
Business response:
We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Cumberland Mall
How is Extended Stay America Select Suites - Atlanta - Cumberland Mall rated?
Extended Stay America Select Suites - Atlanta - Cumberland Mall has a 4.1 star rating with 1,248 reviews.
When is Extended Stay America Select Suites - Atlanta - Cumberland Mall open?
Extended Stay America Select Suites - Atlanta - Cumberland Mall is open now. It will close tomorrow at 12:00 a.m.