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Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd.
- Hotels
- Kennesaw, GA
About this business
Location details
3316 Busbee Drive, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice experience Very clean and comfortable stay
Business response:
Nichole, thank you for the great review! We know how important it is to stay in a clean, comfortable, and well-maintained property, so thank you for your lovely comments! The entire team at Extended Stay America looks forward to welcoming you the next time you are in the area. Sincerely, Hotel Management
A fair location if rooms are clean and smoke free My room 328 was big and spacious for 1 guess, however my sheets weren’t clean, crumbs in the bed which wasn’t discovered until the next morning. I did suggest this location to another friend traveling in the area. Upon checkout a guess in the elevator asked about my stay I said it was ok, he stated that he had bedbugs and roaches in his room. He was in the lower 300 room area. Hope that helps.
Business response:
Dear Kyle, Thank you for being our guest and for your positive rating. We are pleased you had a great experience with us except for minor concerns with our housekeeping services in your room. Every team member here at Extended Stay America Atlanta - Kennesaw Chastain Road works hard to deliver a great guest experience, so we really appreciate you sharing feedback. We hope you will visit again the next time you visit the area. Sincerely, Hotel Management
Good!
Business response:
Stephanie, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and review like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Decent stay Good for long stays and perfect if you want to cook vs eating out. House keeping on comes in to clean once you check out.
Business response:
Randolfo, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. We are glad your overall stay was pleasant, and you liked our well-equipped kitchen. However, we regret your disappointment with our housekeeping policy. Please know, these services are always available upon request for a minimal fee. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Kitchen on my room I didn’t expect it but can make me back if I need a place to stay
Business response:
Thank you for staying at Extended Stay America. We are glad to know you liked our well-equipped kitchen and that you had a pleasant visit. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Not a good stay The room was not that clean, the water fountain in the hall looked like it hasn't been cleaned in weeks. the towels were rough, there was not any tissue in the bathroom had to call and get some. the only thing that was great was the young man who greeted us when we arrived he was very professional and polite
Business response:
Jeanette, thank you for staying at our hotel. We are pleased to know you liked our front desk associate and had a pleasant visit. However, we are sorry for the housekeeping service issue you encountered. We have shared your feedback with the appropriate team so that we can improve our service going ahead. Thanks again, and we hope to welcome you back in the future so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd.
How is Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. rated?
Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. has a 4.2 star rating with 829 reviews.
When is Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. open?
Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. is open now. It will close tomorrow at 12:00 a.m.