Extended Stay America Select Suites - Austin - Northwest's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America Select Suites - Austin - Northwest

2.9
  • Other
  • Austin, TX

About this business

Other

Location details

13689 Research Blvd, Austin, TX, 78750, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.91,092 reviews
Select a rating
Neil's profile image
Neil 
8 years ago

Wifi was weak and spotty 

Business response:

Thank you for taking a moment to review your stay. We look forward to having you as a guest in the future. We are looking into the issues discussed and will provide a stronger signal in the near future. 

Juan's profile image
Juan 
8 years ago

Business response:

We can’t thank you enough for your 5-star review. We appreciate your business and hope to have you as our guest again. 

Jeffrey's profile image
Jeffrey 
8 years ago

Clean. Neat. Nice place. 

Business response:

We work hard to give each of our guests an experience to remember. Thank you for taking the time to share. 

Leo's profile image
Leo 
8 years ago

Decent price and decent hotel. The hotel was fine. We needed it just for the night. It's not a 5 star hotel and we didn't pay 5 star prices so you do get what you pay for. Rooms were clean . It does have limited hours for front desk but it does state that in its description. I would stay here again. 

Business response:

Thank you for taking a moment to review our hotel. We look forward to your continued business. 

Anonymous's profile image
Anonymous 
8 years ago

Business response:

Thank you for your time! 

Niecey's profile image
Niecey 
8 years ago

Loved the area & the staff is always nice & friendly. 

Business response:

We appreciate the review and look forward to serving you in the future. Thank you! 

David's profile image
David 
8 years ago

Like Home Ive been here at this hotel for a while now and I feel like im at home when im here at the woodsprings. I highly recommend that people stay at this hotel when on trip or vacation or anything else. 

Business response:

I am happy to know you chose WoodSpring Suites as your home away from home. We look forward to providing exemplary service, thank you! 

Anonymous's profile image
Anonymous 
8 years ago

Nice Hotel & Friendly Staff Hotel was nice & clean friendly staff. Had trouble accessing WiFi & code expired at one point towards the end of my stay. 

Business response:

WoodSpring Suites is proud to serve our guests with a cultured atmosphere. We will look into the internet troubles during your stay, and hope to see you again in the future. Thank you! 

Anonymous's profile image
Anonymous 
8 years ago

Will NEVER STAY again I was walked in on by the cleaning crew while I was still in the shower even though I had both locks on. No tv remote, bed was nasty with who knows what left behind because the sheets had not been changed, bed skirt was just as nasty, it's just a mattress with a cot type frame w/o a box spring, nasty wash rag left in the kitchenette drawer from who knows when. It's one of the worst ones I have ever stayed at in my life and that's says a lot. 

Business response:

Thank you taking the time review our property. We strive for the best customer service and didn't in your case. Please take a moment to reach the GM for further details. We love to keep you as a future guest. 

Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest

How is Extended Stay America Select Suites - Austin - Northwest rated?

Extended Stay America Select Suites - Austin - Northwest has a 2.9 star rating with 1,092 reviews. 

When is Extended Stay America Select Suites - Austin - Northwest open?

Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.