Extended Stay America Select Suites - Austin - Northwest's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America Select Suites - Austin - Northwest

2.8
  • Other
  • Austin, TX

About this business

Other

Location details

13689 Research Blvd, Austin, TX, 78750, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.81,097 reviews
Select a rating
Anonymous's profile image
Anonymous 
9 years ago

Business response:

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. 

Brandon's profile image
Brandon 
9 years ago

Great place to stay I was very comfortable with my stay. The nite man wa very polite and made sure everytime we say him he greeted us. I was very impressed M on how they clean the room . I'm very picking and a clean freak and my room was very spotless. It made my stay very relaxing concidering I was having to look for a place to live daily. I wiuld stay at this hotel angling and can't wait to see how they are in onther states when we travel. 

Business response:

We would like to thank you for the review and sharing your experience with us. Value Place strives to accommodate all of our guest and their needs and make their time with us enjoyable. Glad to hear we were able to do that for you. 

Anonymous's profile image
Anonymous 
9 years ago

Convenient to most everything Never stayed at a Value Place before. Everything was explained to me at check in as well as what to expect could be located on the web page. 

Business response:

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us. 

rachel's profile image
rachel 
9 years ago

Great place, good sized room & nice A/C and heater Stayed here for a week and was hesitant due to some of the bad reviews. But it was a great place and at such an amazing price! It was very clean. The staff was helpful and recommended places nearby to eat (Cover21) or places to grocery shop so we could get some use out of the kitchenette (H-E-B, Target). Its also close to Lakeline Mall and the Alamo Draft House for Movies. Good relaxing location. There is also an A/C/Heater unit in the room that you can adjust. Parking was a... read more

Business response:

Thank you for giving Value Place a chance. We are glad you chose to stay with us and your stay met your needs. We hope to welcome you back on your visit to the area. 

Geraldo's profile image
Geraldo 
10 years ago

Business response:

On behalf of our entire staff here at Value Place we would like to thank you for staying with us and we hope to see you again when your travels bring you back to the area. 

Daniel's profile image
Daniel 
10 years ago

Business response:

We strive to provide a clean, safe and comfortable environment for our guests. We hope we did that for you during your stay. Thank you for sharing your experience with us. We hope to see you again in the future. 

Jason's profile image
Jason 
10 years ago

Average In and out quickly but average in every way. 

Business response:

Thank you so much for taking the time to share about your stay with us. We are also pleased that we provided you with an exceptional stay. We hope you find yourself in Austin again and that we have the opportunity to welcome you back to our hotel. 

Anonymous's profile image
Anonymous 
9 years ago

staff was unavailable they always have reception closed even on pffice hours and are rude 

Business response:

We're sorry to hear our staff was not accommodating during your stay. Thank you for letting us know so we can address this with our staff. We hope you will consider staying with us on your next visit to the area. 

Anonymous's profile image
Anonymous 
10 years ago

You get what you pay for If you need a cheap place to sleep I would highly recommend this place. It has a weird smell but a full kitchen! The bed is super uncomfortable! 

Business response:

I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services. We wish you the best in your future travels. 

Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest

How is Extended Stay America Select Suites - Austin - Northwest rated?

Extended Stay America Select Suites - Austin - Northwest has a 2.8 star rating with 1,097 reviews. 

When is Extended Stay America Select Suites - Austin - Northwest open?

Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.