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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was phenomenal!! I was worried about having a room to stay in and the GM Trey was the sweetest and most helpful on my trip. Thank you to the staff that worked Mar. 10- Mar. 13, y’all were amazing.
Business response:
Dear Amanda, Thank you for choosing Extended Stay America and sharing your wonderful experience with fellow travelers. Our team strives to deliver a homelike stay with seamless service and accommodations. Therefore, we are genuinely pleased that we made this possible for you. Your kind remarks about our staff are greatly appreciated. We will certainly share your generous comments with them, especially Trey, to let them know their efforts are appreciated. It was a pleasure having you as our guest, and we hope to see you again... read more
Nice place
Property seems old, appliances are outdated. The room was alright. Property right off of 35 and about 15 mins from kalahari, which was the reason I made the reservation. My daughters and I didn't feel comfortable there so we didn't even stay the night. I would recommend it.
Business response:
Dear May, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Front desk lady had a bad attitude.
Business response:
Dear Juan, Thank you for being our guest. We take pride in offering exceptional service to our guests; therefore, we are very disappointed to learn one of our associates affected your otherwise great stay. Please accept our sincere apologies; we value your feedback and will use it to ensure we are more consistent in our service levels.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 2.8 star rating with 2,408 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.