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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk lady had a bad attitude.
Business response:
Dear Juan, Thank you for being our guest. We take pride in offering exceptional service to our guests; therefore, we are very disappointed to learn one of our associates affected your otherwise great stay. Please accept our sincere apologies; we value your feedback and will use it to ensure we are more consistent in our service levels.Sincerely,Hotel Management
Property seems old, appliances are outdated. The room was alright. Property right off of 35 and about 15 mins from kalahari, which was the reason I made the reservation. My daughters and I didn't feel comfortable there so we didn't even stay the night. I would recommend it.
Business response:
Dear May, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Stink Bath room was spotless. Bed linens were clean. Room smelt like urine. Actually the whole motel did.
Business response:
Dear MARCUS, Thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We are sorry we could not resolve these issues while you were still with us and that you had to leave sooner than anticipated. Please know this is not usual for us, and we hope you give us another chance.Sincerely,Hotel Management
Bed simed a little hard had a nice appliance
Business response:
I'm happy you had a great stay, we hope to see you back in the future.
Close by downtown I’m not looking for luxury just a bed shower and friendly service stayed for two nights was comfortable 👍
Business response:
Dear Joe, we are pleased you were impressed with our outstanding hospitality and accommodations at Extended Stay America. We work hard to provide exceptional experiences for our guests, and your review means so much to us. We hope to host you again on your next Round Rock - North visit.Sincerely,Hotel Management
Everything went well; will stay there again.
Business response:
Awesome to hear, we will see you back soon again.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,180 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.