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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Best staff room clean
The people at the property a lot of them are great.
Business response:
Dear Jeremy,Although we did not meet all your expectations, we're glad that you had a positive experience with many people at our property. It's wonderful when a community-like atmosphere is created, making for a more enjoyable and welcoming stay for everyone. We strive to foster a friendly and respectful environment where guests can feel comfortable and at ease during their time with us. We appreciate your observations, and we look forward to welcoming you back.Sincerely,Hotel Management
Staff was great but sink,tv and light fixtures didn’t work
Business response:
Dear Matthew,We're delighted that our staff provided excellent service during your stay. However, we apologize for the maintenance issues you encountered. We will address these issues with our team for improvements and prevent future occurrences. Please note that your comfort and convenience are our top priority. Your feedback drives us to enhance our services continuously, and we look forward to another opportunity to show you our commitment to outstanding experiences.Sincerely,Hotel Management
Dead crickets everywhere, TV got no signal, floor wasn't vacuumed well. Bed was comfortable, slept well.
Business response:
Dear James,Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed your bed and slept well. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We look forward to another chance to regain your full trust. We wish you all the best with your travels.Sincerely,Hotel Management
Just need a lil touch up not a bad property at all rooms just basic.
Business response:
Dear Antwaine,Thank you for choosing to stay with us and for taking the time to share your review. We are pleased that, except for a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future city visits.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,149 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.