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555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Denise and Markesha were super helpful and nice. Their hospitality goes beyond measures.
Business response:
We're honored to be your home away from home and glad to always have you as our guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services from our associates. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We would love to have you on your upcoming trips and to enjoy more memorable moments at this excellent place. Sincerely, Hotel Management
The room was not clean . The microwave and refrigerator were very old and did not work. The water taps are stuck and very tight
Business response:
Dear Venkata, Thank you for evaluating your stay. Please accept our apologies for not exceeding your expectations. Our housekeeping staff takes great pride in their services, and we regret any oversight on their part. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. We hope you will stay with us the next time you visit the area; we are confident you will have a more favorable experience.Sincerely,Hotel Management
Business response:
We're honored to be your home away from home and glad to always have you as our guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services from our associates. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We would love to have you on your upcoming trips and to enjoy more memorable moments at this excellent place. Sincerely, Hotel Management
Meh. You get what you pay for.
Business response:
We sincerely apologize for your negative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Please give us another chance so we can leave a much better impression on your next visit. Sincerely, Hotel Management
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Business response:
We're honored to be your home away from home and glad to always have you as our guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services from our associates. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We would love to have you on your upcoming trips and to enjoy more memorable moments at this excellent place. Sincerely, Hotel Management
Business response:
Thank you
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,149 reviews.
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.