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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is set back from the frontage road with a sign that is difficult to see. In addition, there is no sign at the entrance, to the driveway, off of the frontage road
Business response:
Destin, thank you for your review of your recent visit. We are sorry for the difficulties you encountered to locate our hotel. However, we are glad you had a great stay overall. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
It was nice that I could check in late! There was nothing I didn't like.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you had a nice time with us and that we were able to provide you with late check-in. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Bathroom had hair all over
Business response:
Thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed, so this does not happen again. We do hope you will give us another chance the next time your travels bring you this way. Sincerely, Hotel Management
The staff is kind and attentive to their guests. The building can definitely use a lot of love. Sandra is the best... super friendly and kind. The management staff is top notch as well!
Business response:
Thank you for choosing to stay with us. We're glad to know you were pleased with the service provided by Sandra and that you had a pleasant time while you were here. However, we're sorry there were a few issues which kept you from giving us a higher rating. We have alerted our maintenance staff to your concerns, and we will be more proactive in replacing items that are beginning to show wear. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,149 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.