This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
N/a Customer service was great. There was some issues The done didn’t close on its own all the way. Let staff stated that they will take care of it.
Business response:
Rick, thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. However, we regret any inconvenience caused during your stay. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
The rooms were simple but sufficient, and they were clean. This property was very close to some night life which made our stay even more fun.
Business response:
Thomas, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved our clean and comfortable accommodations and that our location added to the enjoyment of your stay. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Just okay I guess? It was just okay. Would've preffered elsewhere. Dresser drawers were falling apart, shower never got hot, sink probably had enough water pressure to cut my hand. Since the rooms have a kitchen in them, the hallway consistently smells like people cooking and it lingers into your room. Staff was great and accommodating. No complaints with the people directly just wish they would update it and keep things a bit more tidy
Business response:
Thank you for taking the time to share your feedback. We apologize for the issues you faced in your room. We do our best to make sure every guest room and the hotel area is well-maintained and well equipped. We will work harder, so we do not disappoint you in the future. We are also sorry for the odor and cleanliness issues you faced while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to... read more
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,180 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.