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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What I enjoyed was centrally located to everything what I didn't enjoy was trying to locate it off the service road. I drove past it three times because there's no sign saying Extended Stay.
Business response:
Thank you for selecting Extended Stay America for your recent visit. We are glad you had an overall pleasant stay and liked our convenient location. However, we are sorry for the inconvenience you faced while finding the hotel. We value your feedback and hope to see you again soon on your next trip this way. Sincerely, Hotel Management
Room smelled Room had a very bad smell
Business response:
We apologize for the smell you experienced on your stay. We work hard to provide a clean and comfortable environment for your visit and we're sorry that the odor compromised your visit. We have alerted our housekeeping department and we are working to rectify the issue. We appreciate you alerting us to this issue, and we hope that you will come back and stay with us again. Sincerely, Hotel Management
Leaky sink staff didn’t care about, roaches in the bathroom.
Business response:
Thank you for your recent review regarding your stay at our hotel. Please accept our apologies for our staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your observations with our leadership team for their immediate attention. .Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We truly regret the inconvenience it caused. We hope you will reconsider and stay with us a... read more
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,149 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.