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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was awesome! Would definitely visit again :)
Business response:
Thank you for taking the time to share feedback about your stay. Our goal is for every guest to have a great experience, so we are delighted to know you thoroughly enjoyed your time with us. We'll be sure to share your compliments with the entire team. On behalf of everyone here, we invite you to stay with us again the next time you visit Round Rock. Sincerely, Hotel Management
Business response:
Xavier, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Not satisfied with cleanliness of the rooms . Would be good if atleast trash was cleaned every day during the tenure of my 5 days stay
Business response:
Thank you for staying at our hotel. We are sorry you were unhappy with your stay and that you were unaware of our housekeeping policy. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thanks again, and we hope to back in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Simple room and that about it. Hair was found in various places and there were splatters in the floor and wall. Occasional smoke smell even though it was a non-smoking room. One lady was smoking in the lobby right in front of the elevator even though there were no smoking signs. Front desk staff didn’t seem bothered. Will be booking somewhere else next time.
Business response:
Mark, thanks for being our guest. We are disappointed reading you didn’t have an excellent stay with us. Kindly accept our apologies for the housekeeping issue you encountered here. Your feedback is discussed with the concerned team in an effort to take the necessary remedial action and ensure our future guests don’t experience the same. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Please consider a return visit to our ... read more
It’s was convenient to have kitchenette, the room looked beat down a little...construction had the entrance a little confusing. A sign would of been nice to have to show the entrance
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Not the first best impression but the room was clean and smelled nice.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with your well-appointed room and had a nice time with us. Thank you for your review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Robert, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Austin Nice and quiet.
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America. Was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,177 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.