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555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Laid back atmosphere Like the laid back atmosphere. Clientele mostly workers. Everybody minding their own business. Staff competent with good personal appearance.
Business response:
Evelyn, thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Quiet and Clean
Business response:
Arthur, thank you for choosing Extended Stay America. We are delighted to know you were happy with our calm & peaceful property and that you enjoyed your stay with us. Thanks again, and we hope to welcome you back soon. Sincerely, Hotel Management
They never came to clean the room or gave towels for the next day . There was actually used towels when I check in to the room
Business response:
Gio, we apologize as we didn’t explain our housekeeping policy to you upon arrival. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Towels and other articles are available and complimentary at the front desk. Thank you for being our guest, and we hope to serve you better in the near future. Sincerely, Hotel Management
Business response:
Joe, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent customer service ..tv all was super.
Business response:
Winona, thank you for posting the review of Extended Stay America, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your compliments with our team. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Leisa, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Preço justo e ótima localização O hotel é bom. Percebi algumas oportunidades de melhoria na limpeza, mas nada grave. O café da manhã é diferente do que eu imaginava: self service de barras de cerais, chocolate e café. Não tem mesa, você pega e sai comendo. Tudo muito bom, mas não há espaço para um refeitório. Internet muito boa para trabalhar de lá. Localizado às margens da I-35, fica muito bem localizado para deslocamentos para Austin, Round Rock, Hutto, Pflugerville e Georgetown.
Business response:
Thanks for choosing Extended Stay America for your stay. We are pleased to know our location was ideal for your needs and that you were impressed with the good value we offer. We have taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Nice people and msnagement Great place safe for kids good location lovely staff...
Business response:
Heather, thank you for choosing Extended Stay America. We are glad to know you loved our well-maintained property and that you were also impressed by our friendly staff. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Does not take cash Does not take cash payments at all. I might be a bit outdated but I prefer to pay in cash when I can. Front desk staff was super helpful otherwise. Also street visibility is all but impossible, the construction doesn’t help. I had to drive by it a few times before actually locating the enterance to the parking lot. A sign could certainly help improve identification of the building.
Business response:
Thanks for staying at Extended Stay America. We are delighted to read you had a comfortable stay and liked some aspects of our hotel. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,177 reviews.
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.