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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wasn't real happy when I first got here... But it's really quite here . It's nice we have been here for a week . Just paid for another week I cleaned my room the way I like it Cleaned Staff here are Awesome!! But all in all its a nice, clean place ,Very Welcoming !! We are Happy Here!!
Business response:
Thanks for sharing the nice review about your experience at Extended Stay America. We are happy to see you enjoyed your stay and that you were impressed with our associates. Thanks again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
Business response:
Irina, many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management
It was perfect quiet and clean. Kitchen was suprising wasn’t expecting that. Really good hotel
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to read that you were impressed with our well-kept property and your well-equipped room. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Pamela, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
It's okay we are staying here for a few weeks and its been great ...
Business response:
Thank you for being a guest at Extended Stay America. We are delighted to read you are having a pleasant stay and that we haven't given you a chance for any complaint. We hope you enjoy the rest of the stay. Sincerely, Hotel Management
Extended stay-round rock We flew into Austin and needed a place to literally just sleep the night to head home to SA in the morning. The front desk clerk was very nice and professional. The room however needed a little help. First there was this awful smell in the room no amount of spray I had would make it go away it was horrible. The cabinets in the kitchenette were kinda warped and the mini fridge didn’t really work but to have the mini freezer part iced over. I actually think the smell was the worst part of the room. I m... read more
Business response:
Elisa, thank you for choosing our hotel and for providing your review. Although you had a pleasant experience with us, we apologize for the inconvenience you had in your room. Your feedback has been shared with the housekeeping and maintenance team to review and action. Thank you for being our guest, and we hope to have a chance of hosting you on a future date. Sincerely, Hotel Management
A good breakfast in the morning would have been more pleasing. Coffee and pre-packaged muffins really don't cut it.
Business response:
Dean, it was a pleasure having you as our guest at Extended Stay America. We are delighted you had a pleasant stay with us. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
I found a couple of cockroaches
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Cheap but dirty Dirty towels in the restroom hanging up on the back of the door. Tables looked nasty headboard was dusty. I had to change the toilet paper cause it was empty on the holder. We seen a roach crawling by the bathroom on the floor and a black beetle looking bug was dead behind the side table.
Business response:
We apologize and regret the inconvenience caused due to the cleanliness issues you encountered in your room. We have checklists in place to inspect every suite after it has been serviced. We are working with our housekeeping and pest control teams to reiterate the importance of our daily checklists to ensure this isn't repeated. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 2.8 star rating with 2,419 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.