Extended Stay America Select Suites - Austin - Round Rock - North

Business response:

Brenda, thank you for choosing Extended Stay America. We are delighted to know you were impressed with our associates and our location worked well for your needs. Thanks again for staying with us - we appreciate your business! Sincerely, Hotel Management 

Business response:

Thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Stanley, thank you for choosing us for your visit. We are pleased to know you were impressed with our associates, and that you had a pleasant time with us. We appreciate your feedback and hope to see you back in the future so that we can provide you with an even better experience. Sincerely, Hotel Management 

Business response:

Thanks so much for the nice review of Extended Stay America. We are delighted to know you were impressed with our well-kept property and that you found us to be a good value. We appreciate your business and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Lance, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Michael, it was our pleasure accommodating you at the Extended Stay America and are glad to know you loved our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Krystal, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Business response:

Christian, thanks for choosing us. Although you had a pleasant stay, we apologize for the issues you had here. Your feedback concerning the odor issue and your room are discussed with the concerned individuals in an effort to improve our future guests' experiences going ahead. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management