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Extended Stay America Select Suites - Austin - Round Rock - North
- Hotels
- Round Rock, TX
About this business
Location details
555 S. I-35 - City Centre Business Park, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Go if it’s your last option Hotel was ok. Hallways were hot and smelled it like smoke. Housekeeping was not daily.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you experienced and that you were not aware of our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thanks for the feedback, and we hope to have an opportunity of hosting you back so that we can provide you with a much better experience. Sincerely, Hotel... read more
Overnight stay This was perfect for an overnight stay to see family and friends. The place was clean, the staff was friendly and helpful, and the location for what I needed was good.
Business response:
Lorna, thank you for reviewing the Extended Stay America. We are glad to know you had loved our clean hotel and that our location was ideal for your needs. We appreciate you recognizing the efforts of our staff and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
It was a laid back quite nice location great stay.
Business response:
Devin, thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our convenient location. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
They were having computer issues and called me when they got them worked out to ensure me that i had a room with them.
Business response:
Rob, thank you for your review of Extended Stay America. We are glad you had a pleasant time here. However, we are sorry if any inconvenience was caused while here. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Laid back atmosphere Like the laid back atmosphere. Clientele mostly workers. Everybody minding their own business. Staff competent with good personal appearance.
Business response:
Evelyn, thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Quiet and Clean
Business response:
Arthur, thank you for choosing Extended Stay America. We are delighted to know you were happy with our calm & peaceful property and that you enjoyed your stay with us. Thanks again, and we hope to welcome you back soon. Sincerely, Hotel Management
They never came to clean the room or gave towels for the next day . There was actually used towels when I check in to the room
Business response:
Gio, we apologize as we didn’t explain our housekeeping policy to you upon arrival. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Towels and other articles are available and complimentary at the front desk. Thank you for being our guest, and we hope to serve you better in the near future. Sincerely, Hotel Management
Business response:
Joe, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent customer service ..tv all was super.
Business response:
Winona, thank you for posting the review of Extended Stay America, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your compliments with our team. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock - North
How is Extended Stay America Select Suites - Austin - Round Rock - North rated?
Extended Stay America Select Suites - Austin - Round Rock - North has a 4.2 star rating with 1,149 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock - North open?
Extended Stay America Select Suites - Austin - Round Rock - North is open now. It will close tomorrow at 12:00 a.m.