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Extended Stay America Select Suites - Beaumont
- Hotels
- Beaumont, TX
About this business
Welcome to Extended Stay America Select Suites - Beaumont! We are the perfect location for business travelers, students, tourists and those relocating to the Beaumont, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-10. From our location, you can easily visit local attractions such as the Beaumont Botanical Gardens, Fire Museum of Texas and the Texas Energy Museum. When you stay at an Extended Stay America hotel, you’ll enjoy jus... read more
Location details
2375 Interstate 10 Access Rd, Beaumont, TX, 77705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Over all the room was good. The entry keyed door was not always working properly. Put key card in 5-8 times before it would work. Room same with key card for the room. Had a maintenance request on door due to locking mechanism not always releasing. When green unlocking light lit up. Then had to redo and would open. Checked out 1 day early
Business response:
Dear Michael, Thank you for sharing your experience with us. We are pleased you found the room to your satisfaction overall. However, we apologize for the inconvenience caused by the key card issues and the door lock malfunction. Your feedback is essential, and we will address these maintenance concerns promptly to ensure a smoother experience for future guests. We are sorry to learn you checked out early and hope to have the opportunity to welcome you back and provide you with a flawless stay next time.Sincerely,Hotel Manag... read more
Good location
Business response:
Dear Roberto, Thank you for choosing Extended Stay America and taking the time to share your experience. We take pride in guests' satisfaction, and we are thrilled you enjoyed the convenience of our location and had a pleasant stay. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Sincerely,Hotel Management
A little disappointed The room was clean, however the bathroom sink leaked and had to use the shower rug to get it cleaned up. We used the kitchen sink to wash hands and brush our teeth. Then I discovered the refrigerator and freezer & was on but not cooling. It was disappointing since I really use and need lots of cool water daily. But stuff was nice and they did get the bathroom sink fixed.
Business response:
Dear Maria M, Thank you for taking the time to write a review of our hotel. We apologize for the inconvenience you faced due to the faulty bathroom sink; however, we are pleased that our staff resolved this to your satisfaction. Our team is dedicated to providing genuine and attentive hospitality. We appreciate you acknowledging our team efforts and your room and in-room amenities. Thank you again for your candid feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,H... read more
Decent for the cost. It was good for the price. The room stayed cool and it was quiet. Overall, the room was clean but had a musky smell like the a/c needed to be cleaned. The room does need some maintenance as in running toilet, dresser drawer fixed, update kitchen vent fan (rusty), and the floor trim around the tub needed to be reattached. I did like the nice size waste baskets.
Business response:
Dear Guest, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. We have discussed this appropriately, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Business response:
Thank you for your feedback!
Business response:
Thank you for your feedback!
Frequently asked questions about Extended Stay America Select Suites - Beaumont
How is Extended Stay America Select Suites - Beaumont rated?
Extended Stay America Select Suites - Beaumont has a 4.1 star rating with 328 reviews.
When is Extended Stay America Select Suites - Beaumont open?
Extended Stay America Select Suites - Beaumont is open now. It will close tomorrow at 12:00 a.m.