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Extended Stay America Select Suites - Bentonville
- Hotels
- Bentonville, AR
About this business
Location details
1201 Phyllis St, Bentonville, AR, 72712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s a nice place
Business response:
We are so happy to see that you enjoyed your visit! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Good
Business response:
We are so happy to see that you enjoyed your time with us, Eligio! We truly appreciate you taking the time to rate us! Please come back to see us soon!
I really liked the people here, but the room was filthy and it smelled terrible. The bathroom had the old stale urine smell that you expect at a gas station toilet that’s never been cleaned. I couldn’t go barefoot after a bath. I looked at the bottom of my feet the first night and they were brown/black with a layer of soot from just walking across the room a few times. I brought a swiffer wet jet and used five pads and gave up, it really needed a good old fashioned mopping. I tried to get the stench out of the bathroom, but ... read more
Business response:
Hello Tammy. We hate to see that your stay was interrupted by cleanliness issues, and for any inconvenience that this caused. This is not the high-level of service that we intended to provide you, and can assure you that we will address this concern with our housekeeping team in order to avoid these issues for any of our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Wood spring suites Stayed with my husband and infant son. The door didn't shut good. You had to slam it several times to get it to stay closed. No other rooms available for them to move us to. We had a ground floor room. People next to us played loud music until after midnight and we had people sitting outside our window drinking and being loud. We asked the night attendant to handle the noise. He knocked on the door of the people next to us, no answer. He didn't ask the people outside our window to disperse at all. We paid ... read more
Business response:
We appreciate you taking the time to share the details of your stay with us. We are terribly sorry to see that you experienced so many troubling encounters with noise, maintenance concerns and overall customer service. The guest experience is our top-priority and we will make sure that we address these concerns accordingly. We apologize for any inconvenience that this caused and hope that your future travels are both comfortable and pleasant.
Business response:
Thank you for your review. We hope that our accommodations met your needs, and would love to see you again soon!
Business response:
We are so happy to see that you enjoyed your time with us, Jason! We truly appreciate you taking the time to rate us! Please come back to see us soon!
the people are very nice their customer service is great no matter what time of night it is they will make you a key even if there's an office is not open the office is closed at 7:00 at night till 9:00 the next morning it's a really good place to stay
Business response:
Wow! We are beyond ecstatic to see that our staff did such an amazing job providing you with an exceptional stay, John! Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience!
Frequently asked questions about Extended Stay America Select Suites - Bentonville
How is Extended Stay America Select Suites - Bentonville rated?
Extended Stay America Select Suites - Bentonville has a 4.2 star rating with 253 reviews.
When is Extended Stay America Select Suites - Bentonville open?
Extended Stay America Select Suites - Bentonville is open now. It will close tomorrow at 12:00 a.m.