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Extended Stay America Select Suites - Birmingham - Inverness
- Hotels
- Birmingham, AL
About this business
Location details
101 Cahaba Park Cir., Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was regular
Business response:
Dear Guest, We appreciate your valuable feedback regarding your time with us. Please know we are committed to providing the highest level of service and quality for every guest. We regret that your experience did not meet all your expectations. We assure you that your concerns are being shared with the appropriate individuals. We do hope you will consider giving us another chance to show you the hospitality for which we are known. Sincerely, Hotel Management
The room was comfortable but very dated. The stove was scary because it was old and dirty, good thing I was only there for one night. The bathroom was also dated. The water did not het hot at all.
Business response:
Dear Guest, We apologize that your stay did not feel as comfortable as it should have, and we understand how disappointing it is when the room and bathroom do not meet expectations. We are also sorry to hear about the inconvenience caused by the stove and the water temperature. Your feedback is important to us, and we will share these details with our team so we can address these concerns promptly. We appreciate you bringing this to our attention and hope you will consider giving us another chance to provide you with a much ... read more
Friendly staff, clean room, very convenient location.
Great room full kitchen good price
Business response:
Dear Amanda, Thank you for your kind feedback! We’re happy to hear that you enjoyed your room, appreciated the full kitchen, and found our rates to be a good value. We look forward to welcoming you again soon. Best regards, Management Team
Room was clean, ac worked well. Bed was ok but not great. Basically no service from staff.
Business response:
Dear Michael, Thank you for sharing your feedback. We are glad to hear that your room was clean, comfortable, and that the air conditioning met your needs. However, we apologize for the lack of support from our team, as this clearly impacted your overall experience. Your comments have been shared with our staff to help improve service and responsiveness. We value your insights and hope you will consider giving us another opportunity in the future, allowing us to provide a more attentive, satisfying, and enjoyable stay. Since... read more
The facility and staff were as expected. There were no shortcomings.
Business response:
Dear Donald, Thank you for your kind feedback. We’re pleased to hear that both our facility and staff met your expectations. It’s always our goal to provide a smooth and enjoyable experience for our guests, and we’re glad this was reflected during your stay. Best Regards, Management Team
Staff really, went above and beyond to make sure my needs for my room was met. Very professional, great customer service skills.
Quiet. Clean rooms. Good for the money.
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Inverness
How is Extended Stay America Select Suites - Birmingham - Inverness rated?
Extended Stay America Select Suites - Birmingham - Inverness has a 3.5 star rating with 959 reviews.
When is Extended Stay America Select Suites - Birmingham - Inverness open?
Extended Stay America Select Suites - Birmingham - Inverness is open now. It will close tomorrow at 12:00 a.m.