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Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.
- Hotels
- Charleston, SC
About this business
Location details
7477 Northside Dr, Charleston, SC, 29420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Review The hotel is really clean but the house keeper never clean . And the service here takes forever
Business response:
Thank you for the compliments on our clean hotel and for letting us know how our services are impacting you. We appreciate hearing from you.
Just wasn’t what I expected
Business response:
Thank you for the feedback. We're sorry to hear that we were not what you expected. We do have many very happy guests who want a simple, affordable stay - a great place at a great price. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you. We'd love to welcome you back the next time you're looking for what we have to offer!
I loved that the snack machines were stocked full at all times with a huge variety !!
Business response:
We are so glad to hear this and delighted that you were pleased with your stay! Thank you!!
Wi Fi was down all the time. Tech support number didn't answer, or was busy for DAYS. Check in late at night was very slow. First call someone at corporate. Then they have to get the desk clerk out of bed, then they have to shuffle to the front desk. Once WiFi was finally fixed (4 days) it was only for One device. So computer or phone. Which is a pretty crappy service. Could use some hangars in the rooms...
Business response:
I'm so sorry our check-in process took so long and for all the Wi-Fi issues you experienced. Thank you for your feedback.
I don't like the fact that we have to bring our old towels all the way down to get new ones. When it should be brought up if we call down for them
Business response:
We are glad to know your overall stay was a good one. We are so sorry to hear that you did not prefer the process for our Linen Exchange program and hope it did not subtract too much from your stay with us. We appreciate hearing from you.
Business response:
Thank you for the good rating. We're glad you had a pleasant stay with us.
The staff was very friendly and professional. They made sure we had a pleasant stay and they also recommended places to visit
Business response:
We love to hear that our terrific staff impressed you. Thank you so much for letting us know.
Business response:
Thank you for the top rating, Tyrone. We're so glad you had a great stay with us. #WoodSpringGreatStay
Business response:
We're so glad you had a great stay with us. Thank you for the terrific rating!
Frequently asked questions about Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.
How is Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. rated?
Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. has a 3.3 star rating with 1,027 reviews.
When is Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. open?
Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. is open now. It will close tomorrow at 12:00 a.m.