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Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.
- Hotels
- Charleston, SC
About this business
Location details
7477 Northside Dr, Charleston, SC, 29420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The traffic and the options were an issue.
Business response:
Dear Guest, We regret to hear that traffic in the surrounding area and the limited options did not meet your expectations during your stay. While traffic conditions are outside of our direct control, we understand how they can impact the overall experience and truly appreciate your patience. Your comments regarding available options have been noted and shared with our team as we continue working to improve convenience and amenities for our guests. We value your input and hope to have the opportunity to better serve you in th... read more
there was a lot of trash located around the outside doors & near the stairs. the elevator was also being serviced during my stay, I was not thrilled that my room was on the 4 th floor. i had a hard time getting my luggage up to my room, then avoided leaving or having company due to the fact I had to take the stairs also.
Business response:
Dear Guest, We sincerely apologize for the trash around the exterior areas and the inconvenience caused by the elevator. We understand how difficult it must have been to access your 4th-floor room with luggage, and we regret the discomfort it caused. Please know we are addressing the cleanliness concerns and working to minimize disruptions during maintenance. Your feedback helps us improve, and we appreciate your patience. We hope to offer you a smoother stay next time. Sincerely Hotel Management
Okay
Business response:
Dear Guest, Thank you for taking the time to leave your feedback. We appreciate hearing from you and value every comment that helps us improve our guest experience. We hope your stay was comfortable and met your expectations in the key areas that matter most. Our team is always working to enhance the quality of our service and facilities, and your input supports that effort. Thank you once again for choosing our hotel. We truly look forward to welcoming you back and providing an even better stay on your next visit. Sincerely... read more
Clean room
Frequently asked questions about Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.
How is Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. rated?
Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. has a 3.6 star rating with 1,292 reviews.
When is Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. open?
Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. is open now. It will close tomorrow at 12:00 a.m.