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Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
nice gr8
Business response:
Thank you for choosing Extended Stay America - Chattanooga – Airport. We appreciate you giving us a fantastic score and are thrilled to know you enjoyed every aspect of your stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet all of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, General Manager
Horrible My stay was horrible! I woke up with bed bug bites all on my body I informed the people on my stay and they told me I couldn't get a refund or a free night ! I will never stay there again.
Business response:
I appreciate you taking the time to write a review of your experience with us. The situation that you described is unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am talking with my front desk and retraining them on how to handle situations like yours. We will also make sure rooms are inspected thoroughly and that our contractor treats the room. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your ex... read more
Everything was clean. For the price I can't complain. Glad we brought a box fan to drown out the noise from the interstate. The lady at the front desk was super nice and helpful.
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed our affordable rates and that you received excellent customer service from our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
My stay at this facility was awesome.. The facility was clean and the rooms were comfortable
Business response:
Thank you for sharing your experience. I am pleased to read your positive comments regarding our facilities and how comfortable you were in your room. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Location next to interstate...very noisy!!!
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the noise from the Interstate. As this hotel’s manager, I can assure you that I have addressed the situation to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
New, but with several disturbances Have stayed here a number of times over the years. Property computers were down so check-in was difficult. The first night someone began entering the room with a drill in hand, then said "No one was supposed to be in here." The next morning a woman entered and said the same thing. Then late another night a man began trying to enter the room, but I had the inside lock slid over to prevent it. This was disruptive. I believe they could do a better job coordinating things with their constructio... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that there was so many disruptions while you was staying with us. To ensure that a situation like yours doesn't happen again, my team is making sure we know every room that is occupied when our systems are down. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enh... read more
nice place to stay Excellent stay except everything was newly renovated, so the paint smell and other new odor was strong. Also not quite finished and set up yet, no ice machine.
Business response:
Thank you for taking the time to share your experience. It is great to see you were well accommodated at our hotel, but we are sorry that the lack of an ice machine on our property was a disappointment. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 991 reviews.
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.