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Extended Stay America Select Suites - Chattanooga - Airport
- Hotels
- Chattanooga, TN
About this business
Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Management and staff are extremely friendly and very helpful.
Business response:
I appreciate you taking the time to write such a wonderful review. It’s great to hear that our staff provided you with exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Over night stay Would have been better if there were soap, shampoo and toilet paper. The facility needs a little. TLC but overall not bad.
Business response:
Your review for our hotel was recently brought to my attention. Please accept our apologies that we failed to meet your expectations. To ensure that a situation like yours doesn't happen again, we are making sure that all rooms are properly stocked prior to guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Room clean and quite acceptable. Outside and stairs were dirty with lots of trash with grease stains. A clean up would have helped, as well as a power wash.
Decent place for the price. I attended a weekend Leadership Conference and just needed a place to sleep. It satisfied my needs. If I were to stay a week and wanted to explore the neighborhood, I would not stay here. It was mostly a commercial neighborhood.
Dirty hotel room The room had hair all over in the bathroom and the toilet ran constantly. Those are my biggest complaints. We mostly slept and left each day so I didn't get crazy inspecting every inch. Those two are the things that stuck out majorly.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
interview This hotel is ok you get what you pay for there is no ice machines and they do not offer wake up calls. The hotel rooms were quite inside even though it was close to the airport
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our amenities did not meet your expectations. In response to your feedback, I am working with our staff to make sure we are clearly communicating our amenities upon check-in. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next t... read more
Frequently asked questions about Extended Stay America Select Suites - Chattanooga - Airport
How is Extended Stay America Select Suites - Chattanooga - Airport rated?
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 941 reviews.
When is Extended Stay America Select Suites - Chattanooga - Airport open?
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.