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Extended Stay America Select Suites - Chattanooga - Airport
- Hotels
- Chattanooga, TN
About this business
Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stained carpet in my room. Attendant who checked me in was dressed inappropriately for a professional position. Otherwise clean, secure, good AC, good bathroom amenities, and nice bed and pillows.
Business response:
Dear Steven, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your feedback regarding things you would change. We have shared your concerns with the appropriate individuals and are following up to determine how we can enhance our service to our guests. Thank you again for sharing your experience with fellow travelers, and we look forward to hosting many more visits to Extended Stay America.Sincerely,Hotel Management
No
The lady at the front desk was very nice & helpful. The room was nice. My boyfriend & I slept like babies!
Business response:
Dear Trina, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff and that you and your boyfriend had a good night's sleep. They will be pleased to hear our guests notice and appreciate their efforts.We hope you stay with us again the next time you visit the city.Sincerely,Hotel Management
Didn’t feel safe. Smelled marijuana multiple times. Staff mumbled and hard to understand. Room smelled musty
Business response:
Dear Sherri, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next vis... read more
The facility was clean, both outside and in. The exterior lighting was bright and we saw a police officer drive thru the quiet area! DEFINITELY RECCOMEND!!!
Bed and pillows were lumpy. No hair dryer in room.
Business response:
Dear Susan, thank you for taking the time to write a review regarding your recent stay with us. Please accept our apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well, so we're sorry we could not make this happen for you. We plan to upgrade our suites soon, including the bedding. Furthermore, we make dishware, linens, towels, and other amenities like a hairdryer available at the front desk, and we apologize for not informing this upon check-i... read more
Frequently asked questions about Extended Stay America Select Suites - Chattanooga - Airport
How is Extended Stay America Select Suites - Chattanooga - Airport rated?
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 991 reviews.
When is Extended Stay America Select Suites - Chattanooga - Airport open?
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.