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Extended Stay America Select Suites - Chattanooga - Airport
- Hotels
- Chattanooga, TN
About this business
Extended Stay America Hotel Chattanooga - Airport is located at 6240 Airpark Dr, Chattanooga, TN. This location is in the Hickory Valley - Hamilton Place neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
6240 Airpark Dr., Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very professional and polite. The room was clean.
Business response:
Dear Diane, We would like to express our gratitude for your positive review of your recent stay at Extended Stay America. We are pleased to learn that you found our comfortable accommodation to your satisfaction and that our dedicated staff members contributed to an exceptional experience for you. Your satisfaction is our priority, and we hope to welcome you again soon for another seamless visit.Sincerely,Hotel Management
The staff is excellent. Very professional and friendly. The rooms are clean. Several restaurants within three miles. The airport is approximately four miles away. You can leave your vehicle on site and the cab ride is between $5-$10. Located in an commercial area. Those properties were clean also.
Room was nice and comfortable.
Business response:
Dear AHMAD, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management
The free WiFi sucks and the breakfast is very limited
Business response:
Dear John, Thank you for choosing our hotel and providing us with your valuable feedback. We know that our guests count on uninterrupted wireless access, so we are sorry for the connection issues you experienced and certainly appreciate your frustration. Additionally, we also regret falling short of your expectations with our grab-and-go breakfast options. Your feedback will be shared with our leaders so that they can consider our guests' preferences and improve our future breakfast choices. If you plan to revisit our city, ... read more
Room was clean, staff very friendly. Customers walking around with their animals was very nice. No ice machine or lobby to buy things other than that. We had a great stay. A/c was cold
Great
Business response:
Dear Madeline, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage us all. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management
The staff was courteous (once I contacted them) and the place was clean and quiet, even if a little old. There was a problem checking in, though, in that I arrived after midnight and the office closed at 11pm. There was a phone around the corner of the building for calling the office, but this was not obvious--no sign telling what to do for late arrivals. The office hours were not announced on the website--it said the office was open 24/7, which is not correct. I had to call the main reservation number of the hotel chain to ... read more
Business response:
Dear John, Thank you for being our guest and providing us with your valuable feedback. We regret to hear about the difficulties you encountered during check-in, and we sincerely apologize for any inconvenience caused. Rest assured, we are committed to making improvements to ensure a more seamless and enjoyable experience for all our guests. We also appreciate you highlighting the positive aspects of your visit. Your business is greatly appreciated, and we eagerly anticipate your next visit.Sincerely,Hotel Management
Not a bad place, just nothing special, good value if you didn’t pay much for it. “Continental Breakfast” that website said was available beginning at 6am actually not available until 8 am consisted of a small nutrigrain bar.
Business response:
Dear Halsey, Thank you for sharing your feedback. We appreciate your perspective and understand your expectations. We strive to offer a comfortable stay at a reasonable price. We apologize for any miscommunication regarding breakfast timing and selection. To address this, we've introduced a convenient grab-and-go breakfast option for our guests' convenience. Your comments will help us improve our offerings and better meet guest expectations. We hope to have the opportunity to welcome you back in the future and provide an enh... read more
Frequently asked questions about Extended Stay America Select Suites - Chattanooga - Airport
How is Extended Stay America Select Suites - Chattanooga - Airport rated?
Extended Stay America Select Suites - Chattanooga - Airport has a 4.1 star rating with 941 reviews.
When is Extended Stay America Select Suites - Chattanooga - Airport open?
Extended Stay America Select Suites - Chattanooga - Airport is open now. It will close tomorrow at 12:00 a.m.