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Extended Stay America Select Suites - Chicago - Downers Grove
- Hotels
- Downers Grove, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Downers Grove. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities including fu... read more
Location details
3150 Finley Rd., Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thanks for choosing Extended Stay of America Downers Grove.
Just needed a place to lay our head Stay was too short to really evaluate..we needed a room they had one available and I booked it..we went to sleep, that was ok..nothing like sleeping in your own bed..woke up to a continental breakfast which consists of nature valley bars and coffee..then we left..all in all it was good
Business response:
Thank you for choosing to stay with us. We are also happy you were able to take advantage of our continental breakfast, and overall your stay was enjoyable. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
They were very nice and accommodating When you ask for anything if they have it they will make it comfortable for anyone who stay there
Business response:
Thank you for staying with us!
Business response:
Thank you for your feedback.
Business response:
Thank you for choosing Extended Stay America, Downers Grove. I thank you for your feedback, we look forward to seeing you again.
Business response:
Thank you for your feedback. We will address this directly.
Not as clean as I would have thought it would be. Carpets were worn and looked dirty.
Business response:
Jason, thank you for your recent stay with us. We were sorry to read in your review that we fell short with our housekeeping services. We have inspection processes that we may have missed; please accept our apologies for our failure in this area. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel ... read more
The only two things I liked was the location and the price I paid. Check-in took longer than normal as there was nobody at the front desk when I arrived (10pm) and when I used the phone in the main lobby to call for assistance (there was a sign that said to do so) nobody answered. The young lady finally came after about ten minutes. Not a long wait but still. Extended Stay offers a full kitchen but no cooking utensils, plates, cups, silverware, etc. The room was clean but the vent in the bathroom was dirty with excessive dus... read more
Business response:
Thank you for sharing your feedback. Although you liked our convenient location and affordable pricing, we apologize for the inconvenience had when staying here. Your feedback is shared with our housekeeping and front office teams in an effort to improve our service levels going ahead. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerel... read more
Doog G ood
Business response:
Richie, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Downers Grove
How is Extended Stay America Select Suites - Chicago - Downers Grove rated?
Extended Stay America Select Suites - Chicago - Downers Grove has a 4.2 star rating with 840 reviews.
When is Extended Stay America Select Suites - Chicago - Downers Grove open?
Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.