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Welcome to Extended Stay America Select Suites – Chicago – Downers Grove. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities including fu... read more
3150 Finley Rd., Downers Grove, IL, 60515, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your feedback. We will address this directly.
No me gustó porque me sentía insegura ya que no había vigilancia y el pasillo parece una boca de lobo, baño sucio, una sola almohada y aunque se solicitó otra adicional no me la dieron. Estuve 4 noches y 5 días y nunca fueron a limpiar.
Business response:
We are sorry for the cleanliness and service issues you experienced during your stay. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Kindly note, to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Please know our top priority is the safety and security of our guests and employees. Our team is well trained to handle any situation and maintains a good envi... read more
My room is great. The grounds are great. The location is great. Some of the staff are great, but 1 or 2 are ambivalent. My television is the pits. The picture is really dark and wavy. Breakfast is a joke.
Business response:
Thank you for choosing us. We delighted to know you had a pleasant stay with us that our offerings were to your satisfaction. Your feedback for the television and our breakfast offerings will help us improve our future guests' experience. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Given the price, it was what I expected. Breakfast could have been more substantial, but appropriate given the price for the room
Business response:
Thank you for your kind review. We are so happy you enjoyed your stay at Extended Stay America. It is our goal to deliver great value at a fair price and we like hearing that we have accomplished just that. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Property very clean and staff was very professional and courtious
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We will address this directly.
Property had a fridge, microwave, sink and a small cooktop. Really nice place for the price. Straightforward service as well!
Business response:
Revamp, thank you for choosing Extended Stay America. We are glad to know you were happy with our affordable rates and loved your fully-equipped suite. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was a studio, perfect for studying. They allow animals which is awesome!!! It’s close to Midwestern University-plus!!! Staff was super accommodating and very friendly!!
Business response:
Thank you for the wonderful feedback about your stay at Extended Stay America. We are glad to know you were impressed with your apartment-style room and also appreciated our courteous associates. It is even great to read you liked our pet-friendly policy and that you enjoyed our great location. Thank you again for being our guest. We look forward to your next visit! Sincerely, Hotel Management
Business response:
Regina, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Extended Stay America Select Suites - Chicago - Downers Grove has a 4.3 star rating with 878 reviews.
Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.