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Extended Stay America Select Suites - Chicago - Downers Grove
- Hotels
- Downers Grove, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Downers Grove. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities including fu... read more
Location details
3150 Finley Rd., Downers Grove, IL, 60515, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One Night Only It has soo much potential to be a really nice hotel. Rooms are outdated and they all smell like smoke. The room was clean tho and the bed was comfy. It was tolerable for one night.
Business response:
Thank you for providing us with details about your stay. I am happy to read your remarks about the comfort and cleanliness of our hotel; however, I am very sorry that you found our hotel outdated and that there was a smoke odor. Your comments were reviewed by the staff, and we will be working to better deodorize rooms. As well, our maintenance staff will be working to make improvements to our rooms. Thank you very much for bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand ... read more
Muy bien hubicado Muy agradable, el hotel muy limpio y esta super ubicado.
Horrible housekeeping! I am usually the person to reccommend this hotel however, the stay was ok but the cleanliness of the room was horrible!
Business response:
The staff and I read your comments about your stay with us. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will be reviewing our cleanliness procedures with my housekeeping staff to ensure that this does not happen again. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
Last minute booking My family and I stayed in a king size non smoking room for 4 nights. The location is great, close to the interstates and restaurants. This was a last minute booking for us and was worth the price. Room is spacious with a kitchenette.
Business response:
I appreciate you taking the time to write a review of your experience with us. We are happy to hear your family enjoyed your spacious king room and your fully-equipped kitchen. We are so glad to read that you enjoyed our location and that you found us to be a great value. Thank you so much for your positive remarks. We hope to see you again soon!
Good price You get so much more than what you pay for. Definitely a good area, room and service for a low rate.
Business response:
Thank you for your recent response. We are happy to hear you enjoyed your room, and that you enjoyed the service we provide at such a reasonable rate. Thank you for sharing your experience with us. The staff and I would love to provide you with another comfortable stay in the future.
Great experience I stayed first time in extended stay America. It was really a great experience.
Business response:
Thank you for your review of your recent stay. We are happy to hear that your first experience with us was a great one. Thank you so much for your kind comments. We hope to see you again soon!
Frequently asked questions about Extended Stay America Select Suites - Chicago - Downers Grove
How is Extended Stay America Select Suites - Chicago - Downers Grove rated?
Extended Stay America Select Suites - Chicago - Downers Grove has a 4.2 star rating with 840 reviews.
When is Extended Stay America Select Suites - Chicago - Downers Grove open?
Extended Stay America Select Suites - Chicago - Downers Grove is open now. It will close tomorrow at 12:00 a.m.