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Extended Stay America Select Suites - Chicago - Hanover Park
- Hotels
- Hanover Park, IL
About this business
Location details
1075 Lake St., Hanover Park, IL, 60133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable one night stay We had a comfortable one night stay with the family.
Business response:
I appreciate you taking the time to post a review of our hotel. I am glad to hear that we were able to provide you with a comfortable stay. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Request for the facility Thank you for your daily greate services. There were almost nothing dissatisfaction to stay, but I would like to request you a few to realize more comofortable stay. Maybe, I thought that it was much better to have a hair dryer in the bath room. In addition this, more nice to have electric jug in the room because boiling water many times was a little troublesome for me. On the other hand, I was so glad there is an iron and good ironing board there. I am 99% satisfied by your good services and comfort... read more
Business response:
Thank you so much for sharing your experience with us. It's great to hear that you enjoyed the amenities and the service provided to you. In regards to your comments about the electric kettle and hair dryer, I truly appreciate you letting us know that you would like them added to our rooms. I will be forwarding your comments to our home office. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
HanoverPark It was good.
Business response:
Thank you so much for posting a review of our hotel. We are glad that that you enjoyed your stay with us. Thank you again for your feedback. We hope to see you again soon.
There is not much options in complementary breakfast. This should be taken care of.
Business response:
We received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so we are disappointed to hear that you were disappointed with our grab-and-go breakfast. We offer a variety of quick breakfast options for our guests that do not have time to cook in their fully equipped kitchens. We will review your comments and look into continuing to add to our selection. Still, we are glad to know that you had an enjoy stay in your clean, comfortable room. Your... read more
Bedding smells terrible The smell of the bedding was terrible. I haven't smelled that detergent since I stayed at Circus Circus in Las Vegas in 1990. Ugh. I couldn't sleep for hours.
Business response:
Your review for our hotel was recently brought to my attention. The situation you described regarding the smell of the detergent is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will forward them to our purchasing department to make sure your experience is noted. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Ca... read more
Wish I would SPENT A FEW DOLLARS MORE No Pool, No Ice Machine, NO benches out in front, You get what you pay for !!!!!!!!!!!
Business response:
Paul - Thank you for telling us about your experience. We are glad that you enjoyed our convenient location; however, we are disappointed to hear that your stay was not a positive one. We will review your feedback and look into adding more amenities to our hotel. Thank you again for your comments. We hope to see you again in the future.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Hanover Park
How is Extended Stay America Select Suites - Chicago - Hanover Park rated?
Extended Stay America Select Suites - Chicago - Hanover Park has a 3.6 star rating with 1,269 reviews.
When is Extended Stay America Select Suites - Chicago - Hanover Park open?
Extended Stay America Select Suites - Chicago - Hanover Park is open now. It will close tomorrow at 12:00 a.m.