This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - Hanover Park
- Hotels
- Hanover Park, IL
About this business
Location details
1075 Lake St., Hanover Park, IL, 60133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to Denny's Convenient for shopping, eating and relatives to visit. Upon arriving, desk clerks were NOT helpful at all. Two elderly ladies (70s & 80s) had requested a CLOSE room with limited walking. Room 101.....sounded good. It was the longest walk from desk to room. They did not bother to tell us to move our car around near outside entrance.......101 was first room from outside door. Checkout clerks were great, helpful, printed us maps, recommended restaurants, etc. Not sure if I will stay at Extended Stay in Hanover... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that our staff did not communicate helpful information, which should have happened. However, your comments in regards to your interaction with our staff at check-out are much appreciated. To prevent this from happening again, our team is reviewing several different scenarios and role-playing for a more more empathetic view. I am grateful for the feedback you provided so we are able to continually improve our hotel. If the ... read more
No complaints
Decent My original room wasn't even cleaned yet so we had to wait for another room. Then they gave us a room, didn't write down that we were in the room so, another couple entered our room. I wasn't very happy about this.
Good value
Great one NICE
Excellent hotel! Magnifique studio avec la cuisinette équipée! Très propre et pres d'un mini golf!
Wish the girl at front desk would have given me internet code.
Frequently asked questions about Extended Stay America Select Suites - Chicago - Hanover Park
How is Extended Stay America Select Suites - Chicago - Hanover Park rated?
Extended Stay America Select Suites - Chicago - Hanover Park has a 3.6 star rating with 1,269 reviews.
When is Extended Stay America Select Suites - Chicago - Hanover Park open?
Extended Stay America Select Suites - Chicago - Hanover Park is open now. It will close tomorrow at 12:00 a.m.