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Extended Stay America Select Suites - Chicago - Lisle
- Hotels
- Lisle, IL
About this business
Location details
445 Warrenville Rd., Lisle, IL, 60532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The refrigerator didn't work but was still very loud turning off and on like it was trying to work. There wasn't even a single glass or cup in the room even though there was a "kitchen". Everything was loud. The staff was kind and it was clean. I just didn't sleep well with all the noise and it was very inconvenient to not have a fridge. I didn't have time to call and change rooms as I left early and came in late each day, so the other rooms may have been better.
Business response:
Maria, thank you for taking the time to provide feedback about your stay. We apologize for the concerns you outlined regarding the refrigerator and the inconvenience this caused. We will review this with our maintenance team and make sure the problem is resolved immediately. Thank you again for your candid feedback. We hope you will give us the opportunity to make it up to you. Sincerely, Hotel Management
Wonderful place to stay It was really nice and very clean. The bed was extremely comfortable.I really loved the fact that it came with full kitchen even though i didn't have time to us it. The next time im in that area that where im going to stay and the price was right and the coffee is always hot and fresh too.
Business response:
Anthony, thank you for the glowing review of Extended Stay America. It is our pleasure to know you slept well on our comfortable bed and liked our fully-equipped kitchenette facility. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Would stay another place next time Furnishings were cheap, almost disposable, water damage had edges rippling, etc. Had to ask for a hair dryer. Fridge looked like it should be on someones garage, scrapes, dents.
Business response:
Michelle, thank you for being our guest and providing your feedback. We sincerely apologize for the issues with your suite and for the difficulties you encountered with the in-room amenities. We will address your concerns with the appropriate teams to make sure corrective measures are taken. Please know, our guests often bring their personal items from home; however, hairdryers and toiletries are available upon request at the front desk and are complimentary. We apologies if we did not communicate this to you at check-in. We... read more
I have stayed here before. Rooms are clean and beds are comfortable. Staff is very nice.
Business response:
Thank you for your candid evaluation. We are glad you were pleased with our immaculate accommodations and that our beds were to your comfort. We are also delighted to read you were pleased with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Very mediocre Located in business park area but close to restaurants on Ogden Ave. Good for budget conscious SMOKERS. Though my room was “non-smoking,” it smelled heavily of smoke. Cigarette butts litter cracks in exterior entryway. Grassy areas are also littered.
Business response:
Noelle, thank you for the review and for sharing your experience. We adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Lisle
How is Extended Stay America Select Suites - Chicago - Lisle rated?
Extended Stay America Select Suites - Chicago - Lisle has a 3.6 star rating with 1,018 reviews.
When is Extended Stay America Select Suites - Chicago - Lisle open?
Extended Stay America Select Suites - Chicago - Lisle is open now. It will close tomorrow at 12:00 a.m.