Extended Stay America Select Suites - Chicago - Lisle

Business response:

Thank you for choosing Extended Stay America. We are sorry for the cleanliness issues you experienced while you were here. Your valuable feedback will be shared with appropriate individuals to improve our guest experience moving forward. We hope other than this you had a pleasant stay and that you will visit us again. Sincerely, Hotel Management 

Business response:

Anna, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management 

Business response:

Karen, thank you for posting a review about your experience at Extended Stay America. We are delighted to read you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management 

Business response:

Kesha, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Eric, on behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you are in our city. Sincerely, Hotel Management 

Business response:

David, thank you for choosing Extended Stay America. We are pleased overall you enjoyed your stay. Please know, kitchenware is available at the front desk upon request. We hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management