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Extended Stay America Select Suites - Chicago - Lisle
- Hotels
- Lisle, IL
About this business
Location details
445 Warrenville Rd., Lisle, IL, 60532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never Stay at this Dive! The room smelled like itinye, the needs skirts were filthy with white stuff on both beds the walls had good and it look likevblood on them the microwave was dirty. I was so upset, I went to the front desk to complain. The manager gave me a towel to clean my floor and spic and soan to wash off the walls my shelf. After I cleaner it the best that I could she offer me another room it was a little better But again the bedskirts were dirty as walls. This may Not be the hyatt But there is No excuse fọr fil... read more
Business response:
Dear Jewel, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sinc... read more
Room had a smell that wouldn't go away
Business response:
Dear Scott, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and fresh environment throughout our hotel. However, our team must have overlooked this when making your room ready for occupancy, and we will look into the situation further. We hope to provide you with a better impression on your next visit.Sincerely,Hotel Management
This had more of an apartment feel than a hotel. Staff was great
Dirty worn!
Business response:
Dear Carl, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and fresh environment throughout our hotel. However, we are genuinely sorry for not meeting these expectations. We will take the necessary measures to ensure such inconveniences don't happen again, and we hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Manageme... read more
I was not given any room there they said they don't have any room .when will I get my money back.they told it will be refunded in 4 days.this is really bad no money no room
Business response:
Dear NITHYA, Thank you for reviewing your recent experience. We sincerely apologize for your disappointment with the reservation and the inconvenience caused. Please know that refunds can take your bank a few business days to process. However, please feel free to reach out to our hotel directly if this is not the case. We hope to have another opportunity to give you the exceptional stay you should have received on this visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Lisle
How is Extended Stay America Select Suites - Chicago - Lisle rated?
Extended Stay America Select Suites - Chicago - Lisle has a 3.6 star rating with 1,018 reviews.
When is Extended Stay America Select Suites - Chicago - Lisle open?
Extended Stay America Select Suites - Chicago - Lisle is open now. It will close tomorrow at 12:00 a.m.