Extended Stay America Select Suites - Chicago - Lisle

Business response:

Thank you for staying with us. We are happy your enjoyed your time at our hotel and look forward to seeing you in the future 

Business response:

Thank you for your review and for letting us know that you enjoyed most of your stay with us and liked the service provided by our front desk staff. However, we are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. Feedback such as this helps us to do a better job in the future. We appreciate your business and hope you will stay with us again when you return to this area. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you had a relaxing time with us and that our location close to the freeway and parks worked well for you. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thomas, thank you for taking the time to review your stay at Extended Stay America. We're glad to know overall you had a pleasant experience, but we're sorry for the inconvenience you had due to our hotel policies. Kindly note, our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their personal items. So we certainly understand why you may have found our amenities and service a bit different than traditional hotels. It was a pleasure to have you as our gue... read more

Business response:

Thank you for staying with us. We are glad you enjoyed your stay and look forward to seeing you in the future. 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management