Extended Stay America Select Suites - Chicago - Naperville - West

Anonymous 

on Expedia

13 years ago

Extended Stay America Chicago - Naperville Very unhappy that in the year 2011 a hotel does not have up to date technology being able to provide a wake up call. I was told that the computer system is to old to support this request but that there was a clock radio in the room (which was not plugged in so I moved the night stand to plug it in). Also, I did not see any visible pop vending machine or ice machine. Shower towels had stains on them they were washed but still was not comfotable using a stained towel lucky for me one ... read more

Anonymous 

on Expedia

13 years ago

some satisfaction might go back but might try other hotels . 

Marvin 

on Expedia

13 years ago

Good Deal It was not the fanciest place in the world, but a great deal for the money. The young lady at the front desk was very courteous and helpful. 

Anonymous 

on Expedia

14 years ago

good for short stay I needed a place to stay for one night before a race and this fit the bill. You get what you pay for but I think it was reasonable. The bed was very firm, but it was generally very clean. To get a semi-full service kitchen it pretty good for the rate I paid. It's very basic, no frills. The only downside was the room had a faint odor of some kind. It kinda smelled like smoke although it was a non-smoking room, but it was so faint I generally didn't notice it. 

Anonymous 

on Expedia

14 years ago

Naperville Extended stay Its comfortable, one chaire in the room broken but there was a 2nd chair. Close to expressway, resturants 

Anonymous 

on Expedia

14 years ago

It's ESA -- adjust expectations accordingly Signature decor not exactly a huge upgrade -- room still just this side of shoddy. But it's ESA - you get what you pay for, and you should adjust your expectations accordingly. Heater knobs worked intermittently, fixtures were tired, general paint/trim/furnishings etc seen better days. Hallway could stand a vacuuming. General cleanliness could use some work, need to up their game on maintenance. But again it's ESA, not the Ritz Carlton. It is what it is -- an inexpensive room w/kit... read more

Jeff 

on Expedia

14 years ago

The only downside would be the person at check-in, was eating something in another room and her hands were dripping with whatever she had been eating. Only an observation, everything else was good.