Extended Stay America Select Suites - Chicago - Naperville - West

Anonymous 

on Expedia

12 years ago

Needs updated. 

dooren 

on Expedia

12 years ago

ext stay naperville il - the hotel had a great location - rooms were decent afew stains here and there on the walls but nothing major - the down side was any phone calls made were very very expensive.. - and room service was only once a week.. so that ment asking the from desk for new towls and linen and having to clean it urself.. but all in all it was a decent stay for the money.. 

Anonymous 

on Expedia

12 years ago

Great access to local area and downtown rate was reasonable. room was fine. BUT, allergies broke out real bad, possible something in room triggered? also had some skin issues that occured during my stay which i can't really say what actually caused major irritation! Upon checking out and leaving, everything was fine so maybe mold in the rooms? 

Anonymous 

on Expedia

13 years ago

Slightly Above Average Except For.... ....the night staff. When I checked in during the late afternoon, the guy at the desk was really nice and even upgraded my room free of charge (I think it was a slow weekend for them but it made me happy none-the-less). He was nice and I was very happy with my room especially for online one night. When I checked out at 6am, there wasn't anyone at the desk. I yelled, 'Hello!?', several times but received no response. I'm just standing there waiting the check out and nobody is there. I nee... read more

Anonymous 

on Expedia

13 years ago

Extended Stay America Chicago - Naperville Very unhappy that in the year 2011 a hotel does not have up to date technology being able to provide a wake up call. I was told that the computer system is to old to support this request but that there was a clock radio in the room (which was not plugged in so I moved the night stand to plug it in). Also, I did not see any visible pop vending machine or ice machine. Shower towels had stains on them they were washed but still was not comfotable using a stained towel lucky for me one ... read more

Anonymous 

on Expedia

13 years ago

some satisfaction might go back but might try other hotels . 

Marvin 

on Expedia

13 years ago

Good Deal It was not the fanciest place in the world, but a great deal for the money. The young lady at the front desk was very courteous and helpful. 

Anonymous 

on Expedia

13 years ago

good for short stay I needed a place to stay for one night before a race and this fit the bill. You get what you pay for but I think it was reasonable. The bed was very firm, but it was generally very clean. To get a semi-full service kitchen it pretty good for the rate I paid. It's very basic, no frills. The only downside was the room had a faint odor of some kind. It kinda smelled like smoke although it was a non-smoking room, but it was so faint I generally didn't notice it.