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Extended Stay America Select Suites - Chicago - Naperville - West
- Hotels
- Naperville, IL
About this business
Welcome to Extended Stay America Select Suites – Chicago – Naperville – West. Our long-term hotel in Chicago is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Chicago offers a wide range of amenities in... read more
Location details
1575 Bond St., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was quiet and peaceful. However, my room smelled like a locker room.
Business response:
Dear Robin, Thank you for choosing Extended Stay America and for taking the time to post a review. While we are pleased you loved the peaceful and quiet atmosphere, we apologize for your disappointment with your suite. We have notified our housekeeping team, and remedial steps are underway to ensure all rooms are thoroughly inspected before allocating to future guests. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again; we wish you all the best with your travels.Sincerely,Hotel Ma... read more
4 Fingers Worked perfectly for the purpose of this trip - some questionable people lurking in the parking lot upon late night return to the hotel.
Love the quiet area. Police patrol routinely. Friendly staff knows me by name as my job requires every other weekend. Property has improved significantly and if you have insomnia like me it's a safe place to walk at odd hours.
Business response:
Dear Amanda, Thank you for your review of Extended Stay America! We're thrilled to hear you love the quiet area and appreciate the routine police patrols, providing an added sense of safety. It's lovely that the friendly staff knows you by name, especially considering your job requires frequent stays. We're glad the property has improved significantly and offers a safe place for walks during odd hours, which benefits those with insomnia. We appreciate your feedback and look forward to your continued visits.Sincerely,Hotel Ma... read more
The staff was very accommodating, as well as the rooms were very clean and for the price it was amazing especially not having to deal with people standing outside begging for money. We did make up too late I guess for breakfast or maybe they don’t have the grab and go breakfast anymore but I did not see that there but it was not a big deal because we weren’t planning on having breakfast there either way. It’s definitely worth the price with a nice staff and clean to facility
Business response:
Dear Alicia, Thank you for taking the time to share such complimentary feedback for Extended Stay America. We are delighted to read that you had such a wonderful experience, from our clean accommodations to your interactions with our excellent team, and found us to be of great value. Your compliments are not only rewarding but also encouraging. It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
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Not very many pillows We only had 2 pillows for 2 people and in all the pictures it showed 3-4+. When we asked for more pillows they said they didnt have any.
Business response:
Dear Sara, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope to see you again soon.Sincerely,Hotel Management
Waited at front desk for 10 mins. Overall cleanliness was good, bed was comfy. Parking is ok but you have yo walk down long hallways so it doesn't matter where you.park
Business response:
Dear Amy, Thank you for choosing Extended Stay America for your recent accommodation. We're glad you enjoyed your stay and appreciate your comment about our clean suite and comfortable bedding in your review. We do apologize for any inconvenience you may have faced during this stay. Thank you for your excellent review, and we hope to welcome you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - West
How is Extended Stay America Select Suites - Chicago - Naperville - West rated?
Extended Stay America Select Suites - Chicago - Naperville - West has a 4.2 star rating with 789 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - West open?
Extended Stay America Select Suites - Chicago - Naperville - West is open now. It will close tomorrow at 12:00 a.m.