Extended Stay America Select Suites - Chicago - Naperville - West

GENESSIS 

on Expedia

3 years ago

If youre looking for a last minute hotel No ones really at the front desk when you walk in. Rooms didnt feel clean, was kind of stuffy. Beds are extremely uncomfortable 

RAJESH 

on Expedia

3 years ago

Fast chek in The young lady at the reception was courteous and professional. Completed the check in process within a couple of minutes with a smile. She needs to be applauded. 

Amanda 

on Expedia

3 years ago

Fix door locks. Bring back tea n a sugar canister, don't be cheap. Ppl only eat the maple oatmeal. Throw the rest of that out! Love the front section of building. Please steam clean after guests who lived in rooms for long periods. My toilet kept breaking, no extra room available. Maids not cleaning tub pubic hair everywhere. Please check the tub, do your damn job. I tip if my room doesn't contain pubic hair. 

Anonymous 

on Expedia

2 years ago

Not so good:( A lot of work needs to be done here! I was first given a key to someone elsewhere room. When I tried to enter the room after the 3rd attempt, a guy came out and said that was his room. I went back downstairs and was provided a different key. The rep did not change or correct my room key/number in the system so when I stepped out and came back the next day, my key didn’t work. The front desk had also checked someone else into my room but they hadn’t arrived yet. It was just chaos and unprofessional to say the le... read more

Sharice 

on Expedia

3 years ago

There were roaches seen and had to move tip another room. The hotel smells funny