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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was a pleasant visit and comfortable stay. Staff was also friendly and accommodating. :)
Business response:
Thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your stay and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Better options available Noodles on the counter when we arrived. Uncomfortable bed. Very noisy surroundings. Adequate but far from outstanding.
Business response:
Nancy, thank you for staying with us and for taking the time to post a review. We apologize for the difficulties you encountered with the comfort of your bedding and the cleanliness issues you faced in your guest room. We regret the frustrations you experienced, and appreciate your patience. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
The amenities, such as the closet, for your extended stay guests, and kitchenettes for the every day guests were quite convenient.
Business response:
Erin, thank you for the excellent review of Extended Stay America. We're thrilled to know you loved your well-equipped room and that you enjoyed your time while you were here. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
MUY MAL EL DESAYUNO, NO HUBO SHUTTLE AL AEROPUWETO
Business response:
Thank you for being our guest. We're sorry for not meeting some of your expectations. When we receive this type of valuable feedback, it is always shared with our Brand Leaders, so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Hopefully, we will have the opportunity to make it up to you on the next visit. Sincerely, Hotel Management
iT SMELLED LIKE CIGARETTE SMOKE IN THE BUILDING?? i DIDN'T ASK IF A PART OF THE BUILDING IS SMOKE FREE?? i NOTICED MY CLOTHES SMELLED OF THE SAME ODER ?. ALL ELSE SEEMED FINE . THIS WAS MY FIRST STAY AT AN EXTENDED HOLLIDAY IN..
Business response:
Thank you for being our guest. We are sorry for the smoke smell you experienced on your stay. We work hard to provide a clean and comfortable environment, and we are sorry the odor compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Please revisit us so we can make it up to you. Sincerely, Hotel Management
everything was great except didn't have a second face towel
Business response:
Tammie, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.