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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Saul, thank you for choosing to stay with us. We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Customer service is great, love the kitchen/utensils/microwave/ref
Business response:
Thank you for being our guest and for sharing your feedback. We are glad you were pleased with our courteous services and well-appointed accommodations. It was our pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Was amazing very accommodating we love this property
Business response:
Cortney, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jacqueline, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Room is definitely a studio. Small kitchen table with over and a fridge. Comfy enough for a night. Bathroom was clean and so was the room and bed was clean.
Business response:
Andrew, thank you for the wonderful feedback. It is nice to hear you liked your comfortable suite. As an extended stay hotel, we do offer more 'apartment-like amenities' since many of our guests stay with us for weeks at a time and appreciate the comforts of home on the road. We are glad you enjoyed the fully equipped kitchen, too. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
everything was great good parking too i left my car for a small fee and uberd to airport
Business response:
John, thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our parking facility. We appreciate your business and look forward to your future stay. Sincerely, Hotel Management
Business response:
Wilmarie, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Was celebrating my bday
Business response:
Wilmarie, thank you for the kind review! It is always exciting to know that we met all your expectations, importantly on the occasion which was special to you, and we are glad you enjoyed your stay. Thank you for spending your birthday with us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
I liked the price, and of course it’s close to the airport. The staff was very friendly. However, we were missing toilet paper when arriving, the garbage wasn’t taken out, and there were leftovers in the fridge. Other than that I enjoyed that they had a stove in the room, fridge, and microwave. The bed seemed clean.
Business response:
Thank you for staying at our hotel. We are glad you loved our friendly staff, well-equipped suites, and our convenient location. However, we are sorry for the housekeeping service issues you encountered during your stay. We will share your comments with the housekeeping team to ensure a better experience going forward. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We hope to have the chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 3.4 star rating with 2,026 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.