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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
rooms were clean and nice with comfortable bed. Lots of restaurants within walking distance. Unfortunately there didn't seem to be any coffee on the premises, not even at reception. And no shuttle to the airport was a bit disappointing.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your clean and comfortable accommodations and enjoyed our ideal location. However, we regret we missed meeting some of your expectations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Was a pleasant visit and comfortable stay. Staff was also friendly and accommodating. :)
Business response:
Thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your stay and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Better options available Noodles on the counter when we arrived. Uncomfortable bed. Very noisy surroundings. Adequate but far from outstanding.
Business response:
Nancy, thank you for staying with us and for taking the time to post a review. We apologize for the difficulties you encountered with the comfort of your bedding and the cleanliness issues you faced in your guest room. We regret the frustrations you experienced, and appreciate your patience. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 3.4 star rating with 2,047 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.