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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We went to a concert in the All State Arena - in terms of location for that - it was great. Other than that it was really average, not very clean and not very nice. It was fine.
Business response:
Thank you for your stay with us, and for reviewing our hotel. We agree with you about our location moments away from the concert. However, we were sorry to read in your review that we fell short with our housekeeping services. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We hope you will consider a return visit to our hotel so that we can provide you with a much better stay. Sincerely, Hotel Management
Very comforting stay Very clean and quiet
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you had a comfortable stay with us and liked our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Room was very clean and we had everything we needed for one night. Vending machine was good to have and staff was helpful.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless room and our courteous associates. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Its great close 2 every thing. Effodable.d tut ufg hxyfjgjvjv. Ucucjvugj vgiigggi
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you liked our convenient location. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
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Business response:
Thank you for sharing your experience with us! It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We look forward to welcoming you back soon! Sincerely, Hotel Management
Room was devoid of any amenities; soap, shampoo, conditioner plus nothing for the small kitchen. No cups or even a small coffee pot. No dishes or cooking appliances of any kind provided. Went to the office to complain and told at first no inventory items available, shortly thereafter a coffee pot and two coffee cups provided. Had to ask again just to get a few plastic cups for the bathroom. Room price was decent but they skimp on everything.
Business response:
Thank you for staying with us. We apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Your feedback is appreciated, ... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,339 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.