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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
everything was great good parking too i left my car for a small fee and uberd to airport
Business response:
John, thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our parking facility. We appreciate your business and look forward to your future stay. Sincerely, Hotel Management
Business response:
Wilmarie, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Was celebrating my bday
Business response:
Wilmarie, thank you for the kind review! It is always exciting to know that we met all your expectations, importantly on the occasion which was special to you, and we are glad you enjoyed your stay. Thank you for spending your birthday with us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
I liked the price, and of course it’s close to the airport. The staff was very friendly. However, we were missing toilet paper when arriving, the garbage wasn’t taken out, and there were leftovers in the fridge. Other than that I enjoyed that they had a stove in the room, fridge, and microwave. The bed seemed clean.
Business response:
Thank you for staying at our hotel. We are glad you loved our friendly staff, well-equipped suites, and our convenient location. However, we are sorry for the housekeeping service issues you encountered during your stay. We will share your comments with the housekeeping team to ensure a better experience going forward. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. We hope to have the chance to redeem ourselves in the future. Sincerely, Hotel Management
Great front desk staff Kim and David were excellent front desk employees. They went above and beyond what their jobs and my expectations were.
Business response:
Thank you for taking the time to review our hotel. We love knowing that the attentive service provided by our front desk associates, Kim and David, went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with them. We look forward to your next stay at Extended Stay America. Thank you once again. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to leave your rating and are happy you liked various aspects of your stay. However, we are sorry if we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
In a good area and conveniently located near shopping area
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and that you liked our ideal location. It was a pleasure hosting you, and we hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Brittany, we appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have a second chance to provide you with the stay you deserve soon. Sincerely, Hotel Management
Business response:
Alicia, thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 3.4 star rating with 2,076 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.